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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Richmond, VA

4.2
703 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs. Experience the Whitten difference at Whitten Brothers of Richmond today!
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10701 Midlothian Turnpike

Richmond, VA

23235

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Showing 703 reviews

March 23, 2020

Very good service - took good care of all the things involved with my purchase - had an issue that needed to be attended to - Evan took care of it. More

by tye26
Recommend Dealer
Yes
Employees Worked With
Evan Lanier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

We're so happy that you were well taken care of by Evan. Thank you so much for taking a moment of your day to share your feedback. Congratulations on your purchase! We hope you enjoy it. Please have a wonderful day!

March 21, 2020

Fantastic service department My service advisor, Tracey Boone, is awesome. She makes sure my vehicle is ready for pick-up on time and keeps me apprised of the status of the work More

by Bully Momma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Boone, Trevon Gerideau
Mar 21, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Congratulations on purchasing your Durango. Tracey will appreciate your great feedback. Please know that we are always here to assist you with your needs.

March 18, 2020

Daniel did a great job. The only issue I had was waiting for at least a couple of hours waiting to sign the papers. I think you need to do something to streamline that process. More

by lehmann
Recommend Dealer
Yes
Employees Worked With
Larry Cupp
Mar 18, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for the great review. We will be sure to thank Daniel for providing you with excellent service. We appreciate your feedback and will be sure to pass this along to our team. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 16, 2020

I reseaved a oil change and tire rotation. Great service I reseaved a oil change and tire rotation. Great service in a timely manner .The waiting area was very clean and organized .Thank you for the great More

by Wjoejazz
Recommend Dealer
Yes
Employees Worked With
Service department.
Mar 16, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thanks for taking a moment of your day to share your satisfaction. We really appreciate your feedback for us and our team is pleased to know about your review. Please have a great day!

March 14, 2020

I had the best experience!!! Friendly people. It was a great experince getting my truck. They worked with me on getting me in a payment i could afford More

by tonydjynot
Recommend Dealer
Yes
Employees Worked With
Jon Burfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Yarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitten Reviews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherrie
Mar 15, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Hi Tony, It's a joy to know your experience was the best ever. Congratulations on your vehicle! We're glad we could get the payments right where you wanted them. Please let us know if we can be of assistance again. We are here to help.

March 09, 2020

Excellent Answered all the questions I had. There are polite people here. A tour of the car was given. Everyone said hi and congrats to me. More

by aranareyna99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Lanier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you so much for taking a moment of your day to share your excellent feedback. We're so glad we could help with any questions. Let us know if we can do anything else for you. We are here to help!

March 08, 2020

Preowned Mazda Purchase - Professional, Prepared, Responsive Great experience with Jon Burfoot, who facilitated our purchase of our daughter's first car...a beautiful, affordable pre-owned Mazda 3 2019. Jon was More

by jenlgarrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Burfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Congratulations on to your daughter on her first Mazda! We hope she likes it. It's wonderful to know of your satisfaction in regards to working with Jon. Please let us know if we can be of assistance again. We are here to help!

March 03, 2020

Good for business Very professional in got ball moving on my trade in and got job done. Thanks sale team was good did not take long to get job done. More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Burfoot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All was good , Larry Cupp
Mar 03, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Hi Fred, thank you so much for the kind words! We're glad our team has taken excellent care of you. We appreciate your business and hope you visit us again!

March 02, 2020

Quick, no hassle trade-in I had a very easy trade-in experience. I was able to take the car home overnight to think about it and give it a good look over to be sure it met my n More

by Lindsay B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Hi Lindsay, thank you so much for the amazing feedback! We're thrilled to hear your experience was positive. We welcome you back anytime! Congratulations on your new car!

March 01, 2020

They were very helpful moved my truck for me an even They were very helpful moved my truck for me an even touched base with me while I was waiting to see if I needed anything More

by vetwild
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 01, 2020 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

We are always happy to help. Thank you for taking the time to share your review for us! Please let us know if we can do anything else for you. We hope you'll visit again!

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