Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
703 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs.
Experience the Whitten difference at Whitten Brothers of Richmond today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 703 reviews
May 15, 2020
Bruce BBQ Anderson was our salesman he was prompt in responding to emails and communication was excellent. He answered all our questions and was extremely nice. He delivered the Ram and took time to exp responding to emails and communication was excellent. He answered all our questions and was extremely nice. He delivered the Ram and took time to explain all the features to me. I appreciate everything that everyone done at the dealership to make the delivery possible to us in North Carolina. Thank you and have a blessed day. More
by ginabumgarner
Employees Worked With
May 13, 2020
The people there were down to earth, supportive and very easy to work with. I would recommend them to anyone who is looking for a Jeep! easy to work with. I would recommend them to anyone who is looking for a Jeep! More
by M.D.
Employees Worked With
May 11, 2020
Bruce “BBQ” Anderson made the experience smooth and we were able to purchase two vehicles without a lot of hassle. The staff was incredibly helpful and patient with my family. Thanks guys! were able to purchase two vehicles without a lot of hassle. The staff was incredibly helpful and patient with my family. Thanks guys! More
by Waters1
Employees Worked With
Other Employees :
The vehicle finance manager was incredibly helpful— I do not see him listed!
April 22, 2020
Second time buyer and would buy from them again. Everyone was very nice and helpful with the finding and purchasing of my new ram truck. was very nice and helpful with the finding and purchasing of my new ram truck. More
by Zfisher89
April 20, 2020
2019 Caravan rear entertainment Talked with parts and Conner was big help with locating what I needed for the van. Conner talked with service manager and told me service did not want Talked with parts and Conner was big help with locating what I needed for the van. Conner talked with service manager and told me service did not want to get involved on install of system that was not an accessory on van. My goodness it is a 2019 Dodge caravan and using the Dodge screen for the DVD player. More
by toolman60_99
Employees Worked With
Conner in parts
April 20, 2020
WINNING! My wife & I chose to buy a new car at Whitten Brothers of Richmond Jeep Chrysler Dodge Ram because they responded back to our inquiry quickly, were ex My wife & I chose to buy a new car at Whitten Brothers of Richmond Jeep Chrysler Dodge Ram because they responded back to our inquiry quickly, were extremely helpful and personable. We will definitely be a return customer. More
by EdSavoy
Employees Worked With
April 17, 2020
Excellent Bruce Anderson was super easy to work with. Was very personable and knowledgeable. Answered all of our questions and kept us updated. Everyone at W Bruce Anderson was super easy to work with. Was very personable and knowledgeable. Answered all of our questions and kept us updated. Everyone at Whitten was very nice and helpful. More
by blwhichard
April 07, 2020
Pleasant I have always dreaded buying a vehicle and put it on par with going to the dentist. Willie and his team changed all of that. I didn't have to stay th I have always dreaded buying a vehicle and put it on par with going to the dentist. Willie and his team changed all of that. I didn't have to stay there all day. They gave me a fair price right away without playing games. Willie made this the best experience I ever had purchasing a vehicle. Thank you very much, Larry More
by Unclelarr
Employees Worked With
Other Employees :
I am not sure of all of the other people involved because it went very quickly, but they were all great!
April 04, 2020
Great Dealership I have purchased and leased several vehicles from this dealership and have always been happy with their sales. The service department is efficient and I have purchased and leased several vehicles from this dealership and have always been happy with their sales. The service department is efficient and friendly. More
by rischjohn
Employees Worked With
March 25, 2020
Excellent service Tracy in service kept me informed during the entire service with several updates and progress reports. Service was easy to schedule and the work excellent during the entire service with several updates and progress reports. Service was easy to schedule and the work excellent More
by Rswander
