Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 703 reviews
Outstanding buying experience Jon made a typically stressful event into a pleasant buying experience. He is supported by a wonderful sales and finance staff. Highly recommend this Jon made a typically stressful event into a pleasant buying experience. He is supported by a wonderful sales and finance staff. Highly recommend this dealership. More
Great experience! Trevon was great. He made sure that I got what I wanted. He gave me options and broke everything down so I understood. I would go back again. Trevon was great. He made sure that I got what I wanted. He gave me options and broke everything down so I understood. I would go back again. More
Excellent customer service My wife and I were in a bad spot where we were planing to buy a new vehicle in the near future but we had to replace one right then and there. We told My wife and I were in a bad spot where we were planing to buy a new vehicle in the near future but we had to replace one right then and there. We told the dealership we didn't want to test anything until we knew we would be approved for a loan and they were very understanding. After a few days going back and forth with our credit union and the banks whitten was working with, they ultimately found a better offer than we could on our own. They are extremely patient and kind. Padram, our sales person, had to ride with us in three different trims of the same Cherokee so we could narrow down the perfect one. And I'm sure he would have gladly let us test more if we hadn't nailed it on the third try. He was very helpful and knowledgeable. We actually did most of our communication through texts which was extremely helpful considering both my wife and I work 50+ hours a week. Overall this dealership is great. They know they have to adjust for the next generation of buyers and they are miles ahead of previous dealerships I've used. More
Amazing Service! I appreciate everything Wilbert Connor did to get us into our new vehicle. Me and my husband weren't 100% sure what we wanted and Mr. Connor gladly w I appreciate everything Wilbert Connor did to get us into our new vehicle. Me and my husband weren't 100% sure what we wanted and Mr. Connor gladly walked with us around the lot, answering all of our questions about each vehicle we were interested in. Even after we bought the vehicle he asked us if we had any other questions about the vehicle, if we would like any demonstrations of its features etc. Mr. Connors went above and beyond for us and we appreciate it. More
Great Experience One of the best purchasing experiences I have had purchasing a vehicle. Enough attention but not too much both with the salesperson and management. One of the best purchasing experiences I have had purchasing a vehicle. Enough attention but not too much both with the salesperson and management. The financial services were quick and fast so we could get our vehicle and be on our way. Josh Turner was helpful and friendly. Only thing not done was the State Inspection sticker was not changed to the current month and was 5 months old on the new vehicle. More
The most awesome dealership in Virginia I knew coming into the dealership that I was upside down in the vehicle that I was driving, the staff worked with me until I was able to get into some I knew coming into the dealership that I was upside down in the vehicle that I was driving, the staff worked with me until I was able to get into something that would suit my needs and family. I cannot thank them enough for the service provided. My wife and I will always be Whitten Bros customers from now on. I am truly thankful that I was able to deal with them. v/r S.E. Null III More
purchased a new jeep , very satisfied with everything we were very pleased with the professionalism and comfort level we had dealing with Trevon. Trevon was very knowledgeable , friendly courteous and re we were very pleased with the professionalism and comfort level we had dealing with Trevon. Trevon was very knowledgeable , friendly courteous and respectful at all times. I would definitely recommend Whitten / Trevon to all my friends and neighbors. More
Very excited with our purchase of a new Jeep Wrangler. Everyone we met did a great job. They were very easy to deal with and we did not feel pressured. They took the time needed and gave us a fair price Everyone we met did a great job. They were very easy to deal with and we did not feel pressured. They took the time needed and gave us a fair price on the new vehicle and a fair price on our trade in. More
Our Buying Experience Curtis Smith worked with us in buying our Pacifica and we could not have been happier. He was pleasant to work with and professional. On two separate Curtis Smith worked with us in buying our Pacifica and we could not have been happier. He was pleasant to work with and professional. On two separate vacations we rented a Chysler van and really enjoyed the features and functions of the car; however, the new model was a little different and Curtis was patient and knowlegeable with our many questions, even verifying information to be sure it was correct! It was a painless experience and I know I can call him in the future with any question that might arise! More
Dodge 1500 This was a great dealership who works with you very well. Wilbert Connor assisted me in more ways than he needed to and ensured, even on his day off, This was a great dealership who works with you very well. Wilbert Connor assisted me in more ways than he needed to and ensured, even on his day off, I was taken care of. Keep up the great customer service. More