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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
703 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs.
Experience the Whitten difference at Whitten Brothers of Richmond today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 703 reviews
July 12, 2020
Awesome and smooth experience! I really enjoyed working with Bruce BBQ. He made the overall experience so delightful. Such a happy and knowledgable team. I would recommend this deal I really enjoyed working with Bruce BBQ. He made the overall experience so delightful. Such a happy and knowledgable team. I would recommend this dealership to my friends and family. More
by anv96
Employees Worked With
July 09, 2020
Good experience The folks there are competent and attentive. They found a way to add more discounts to get closer to the the price I wanted. Like all dealerships, t The folks there are competent and attentive. They found a way to add more discounts to get closer to the the price I wanted. Like all dealerships, their advertising draws one in with the promise of a lower price than will really happen. However, they are better than most in being more transparent. Getting the APR for financing from them required a question or two, but they came through and looked for the best deals. They delivered a clean vehicle ready to roll on short notice. There wasn't the typical pressure to buy lots of extra stuff (extended warranties, undercoating, etc.), they simply made the offers. These are very nice folks. More
by benjamin.cuker
Employees Worked With
July 06, 2020
After 6 months I bought my 2018 Jeep Compass at this dealership, I’m having an ac problem that I never had with any older cars I owed before. Instead of blowing cool air, it blows a hot air. And when I dealership, I’m having an ac problem that I never had with any older cars I owed before. Instead of blowing cool air, it blows a hot air. And when I called to check if I could check the cars problem, they scheduled me for a 2 weeks waiting. To get my money only took couple hours. Your name should be ENEMIES?! Telma Santos More
by telminha.ma06
Employees Worked With
Other Employees :
The owners
July 04, 2020
Pleasant car buying experience, Bruce was a great help and he helped me find the car of my dreams! Definitely would recommend Bruce “BBQ” Anderson! and he helped me find the car of my dreams! Definitely would recommend Bruce “BBQ” Anderson! More
by MK
Employees Worked With
June 19, 2020
Quick and painless process. Had exactly what I was looking for already on the lot. Howard was very pleasant to work with would highly recommend him and Whitten brothers to friends and family. looking for already on the lot. Howard was very pleasant to work with would highly recommend him and Whitten brothers to friends and family. More
by paul.w
Employees Worked With
June 17, 2020
BBQ Bruce was a pleasure to work with. He was knowledgeable, very patient and kind. This is our second car from Whitten Brothers. They are always a pleasure to work with. Hope is financing was al knowledgeable, very patient and kind. This is our second car from Whitten Brothers. They are always a pleasure to work with. Hope is financing was also wonderful! More
by ritaavarano
June 11, 2020
I am so glad to be a part of the Whitten Brother family. Everyone was so nice and accommodating. BBQ was very patient with me, and I wasn’t the easiest customer. I finally got the Jeep I have wanted for yea Everyone was so nice and accommodating. BBQ was very patient with me, and I wasn’t the easiest customer. I finally got the Jeep I have wanted for years! More
by Kphilrn2003
June 10, 2020
Daniel O'Reilly was very friendly and helpful throughout the entire buying process. Would definitely send friends to him who are looking to buy in the future. the entire buying process. Would definitely send friends to him who are looking to buy in the future. More
by saherra232035
Employees Worked With
daniel o'Reilly
June 08, 2020
Well Run Dealership with Quality Autos/ Trucks Howard Hall is a great no pressure salesperson who makes sure you are informed of their inventory and service / support after the sale. A very smooth Howard Hall is a great no pressure salesperson who makes sure you are informed of their inventory and service / support after the sale. A very smooth truck buying experience. More
by mcopertino
May 17, 2020
I had a very relaxed, friendly and efficient process purchase process. My sales person Howard was excellent. This is my second purchase from Whitten and I will be back. purchase process. My sales person Howard was excellent. This is my second purchase from Whitten and I will be back. More
by cts3rd
