Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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#jeepsareforgirls! Overall good experience but wish it was not raining and daylight when we looked at the vehicle (found a couple of "things" next day--good-sized scratc Overall good experience but wish it was not raining and daylight when we looked at the vehicle (found a couple of "things" next day--good-sized scratch on spare tire wheel/rim, tiny scratch on hood--was used as a demo....) but overall happy with purchase. Nothing we can't live with. More
Low pressure, High quality salespeople Jon, the salesperson, and Willie, the sales manager were great to work with. They were able to find the vehicles I requested for our business in less Jon, the salesperson, and Willie, the sales manager were great to work with. They were able to find the vehicles I requested for our business in less than 24 hrs. Very proactive and helpful throughout the short process, with a genuine desire to find the right vehicles for our needs, and not just sell another car or truck. Whitten Bros runs their dealerships the right way, with knowledgeable, helpful staff who put customers first, not themselves. More
Great experience! Thanks to Mr. Hall for his guidence in purchasing our new Jeep. He and the Whitten Brother’s Team made our experience stress free. Thanks! Thanks to Mr. Hall for his guidence in purchasing our new Jeep. He and the Whitten Brother’s Team made our experience stress free. Thanks! More
Buying new car Jon Burfoot was very nice and helpful as was the rest of the staff,I have been doing business with Whitten for 10 yrs ThANKS Jon Burfoot was very nice and helpful as was the rest of the staff,I have been doing business with Whitten for 10 yrs ThANKS More
Great Purchase and Trade In Experience I initially came to Whitten to take a look at the Dodge Promaster to see if it was a good fit for my business. I had planned to find a used one on my I initially came to Whitten to take a look at the Dodge Promaster to see if it was a good fit for my business. I had planned to find a used one on my own after making my determination. After working with "BBQ" Bruce, and finding what I wanted at a much better price than expected, I ended up buying one off of the lot. I also received a very reasonable trade in offer on a work van I have planned to sell myself. Bruce, Jay Dawson, and Jeff Boyer were all very friendly and helpful during the entire process. Thank you very much! More
Very Friendly and Professional Business My experience with Whitten Brothers was exceptionally commendable. The staff did not take a long time to complete the deal and I would highly recommen My experience with Whitten Brothers was exceptionally commendable. The staff did not take a long time to complete the deal and I would highly recommend this dealership! Thanks again Whitten Brothers and staff for a smooth buying experience! Great price also! More
very gentlemen and nice person If is a very friendly dealer, good attention and he feels that they help you to the maximum. Thank you very much for all. Very happy If is a very friendly dealer, good attention and he feels that they help you to the maximum. Thank you very much for all. Very happy More
Awesome Salesman I can't say enough about our experience with Monty Baker. No pressure, knowledgeable and took the time to go over the vehicle! Awesome experience, w I can't say enough about our experience with Monty Baker. No pressure, knowledgeable and took the time to go over the vehicle! Awesome experience, would highly recommend him and the dealership! More
Great Buying Experience Very good buying experience. No back and forth haggling and no "let me go fight for you with my sales manager," which is a typical dealer game. Wilb Very good buying experience. No back and forth haggling and no "let me go fight for you with my sales manager," which is a typical dealer game. Wilbert and Willie used a no nonsense approach and went directly to a bottomline price that was lower than what I came in based on my research. I actually came into the dealership to look only. I had no intention of buying at that time as I was just starting off my research. I wanted a Jeep Grand Cherokee Summit and Whitten had the one I wanted with all the options I wanted on the floor. I researched this vehicle using both Edmunds and the USAA Car Buying service, so I knew what price I was willing to pay. As I stated above, they came to me with a lower price that enticed me to buy the vehicle. I told them I couldn't wait around for the paper work as this was a Saturday afternoon and my wife and I were to meet my son and his wife for dinner that night. Willie said the the paperwork and the vehicle will be ready for pick up on Monday. My wife and I arrived at the dealer Monday afternoon, signed some papers and drove off. This was clearly the easiest, no hassle buying experience I've ever had. I will be returning for future vehicle service and purchases based on this experience. More
2016 Dodge Durango Great service and excellent communication prior to arriving at the dealership on 8/10 so the process was as simple and as quick as possible once I was Great service and excellent communication prior to arriving at the dealership on 8/10 so the process was as simple and as quick as possible once I was prepared to buy. Would highly recommend. More