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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Richmond, VA

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703 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs. Experience the Whitten difference at Whitten Brothers of Richmond today!
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10701 Midlothian Turnpike

Richmond, VA

23235

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Showing 703 reviews

January 07, 2019

Best car buying experience I've ever had. Whitten Brothers is client-focused through and through. They are committed to service and provide the lowest priced vehicles at the same time. What an More

by wwcarman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison Whitten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Parrish, Monty Baker
January 06, 2019

excellent sales reps and service here Extremely happy with the assistance From "Willie" in purchasing my 2016 Hemi Ram. Highly Recommended. The whole sales dept went above and beyond for m More

by pensfann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdul Khalili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Stewart, Jay Dawson, Richard Albert
January 03, 2019

Buying a new Jeep. The overall experience was pleasant. Everyone that we spoke to was extremely nice. The process went very smooth, they were extremely negotiable. The o More

by Kevin1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Burfoot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Khalili
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Chapman
January 03, 2019

Long awaited car Hali Nuckols responded promptly to my online enquiry. My salesman was Abdul Khalili, very pleasant and informative. I waited for the optimal time to More

by Mom of 6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdul Khalili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dawson, Hali Nuckols
January 02, 2019

Fair and Professional I bought my second Jeep from Whitten within the last two years. I returned to Whitten because my first customer experience was positive. We worked wi More

by Anthonyv2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdul Khalili
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2019

Disappointed Customer I feel that it is an unfair business practice to advertise a car, get told to come and see the car, then get told the car isn’t ready to be seen but y More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The Owner
Jan 02, 2019 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Good morning Steve and Happy New Year! Thank you for your valuable feedback about your recent experience with trying to purchase a new van at Whitten Brothers. So sorry to hear about the miscommunication in regards to your appointment and we would definitely love to find out exactly what transpired to try and rectify the situation. Harrison Whitten would love to speak with you. Could you please give us a call at 804-893-4770? Thanks

December 31, 2018

Terrific Day! This is the second vehicle that I have leased from Whitten. The experience very simple and FAST! Thank you Bruce! I will definitely return again. More

by dumasuz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

New Jeep purchase Gillian was really helpful and extremely friendly. She made me feel that she really cared and worked with the sales manager to get me the best deal. B More

by Dave B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gillian Haynes
December 28, 2018

Simply superb I’d give this place 6 stars if I could because 5 just aren’t enough. Everyone in the place was extremely nice but Chuck and Margret were especially gr More

by Ctharriman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck from parts
December 28, 2018

Excellent Experience I had a great car shopping and purchasing experience at Whitten. Everyone I interacted with had a customer first approach, and I always felt like my More

by B Roy 84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilbert Connor
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