Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Excellent professional who gave exceptional customer service The personnel that I was able to work with at Whitten Brothers did an outstanding job ensuring that my needs for the vehicle were meet. Trevon Geridea The personnel that I was able to work with at Whitten Brothers did an outstanding job ensuring that my needs for the vehicle were meet. Trevon Gerideau helped me find a car that fit my needs quickly due to his ability to listen to those needs and learn what I need based on the stories I told. He proved himself to be a great help. The employees worked together to make it the easiest transaction they could. OUTSTANDING! (very happy about the car as well.) More

Outstanding customer service! My wife and I have purchased a lot of vehicles over the years from Priority and Crossroads but the level of customer service that we received at Whitt My wife and I have purchased a lot of vehicles over the years from Priority and Crossroads but the level of customer service that we received at Whitten Brothers of Richmond was far superior to any customer service we've experienced at other dealerships. Bruce Anderson was by far the most professional and personable salesman we've ever worked with. Bruce's work ethic and our experience with all of the personnel at Whitten Brothers has made us customers for life. More

Best Car Buying Experience Overall, Whitten Brothers of Richmond provided the best car buying experience that I have ever had. Kevin Raj is second to none when it comes to profe Overall, Whitten Brothers of Richmond provided the best car buying experience that I have ever had. Kevin Raj is second to none when it comes to professionalism and dealer-client interaction. He made the process easy and by the time I drove off the lot with my 2017 Durango R/T, I felt like I had made a new friend in addition to getting a sweet new ride. Everyone I interacted with there from start to finish was top notch. If you are looking for a vehicle you would be doing yourself a disservice not to check these guys out! More

The service at the Parts Department is Amazing I needed to check my spare remote access key to my 2013 Jeep Grand Cherokee.. It would sound an alarm and I had a guy at a local hardware store insta I needed to check my spare remote access key to my 2013 Jeep Grand Cherokee.. It would sound an alarm and I had a guy at a local hardware store install a battery and it did not work properly as in the alarm would go off for no reason. I called the dealership and spoke with Chris and then I brought the key in. I was fortunate that Chris in the Parts Dept. was working. He cleaned the inside of my key thingie , changed the battery and tested it. It works perfectly and thanks to Chris I did not need a new key. Thank you Chris !! More

Almost as much fun as shoe shopping! As someone who normally dreads buying a car, I can honestly say Howard made the experience as seamless and painless as possible. He listened to my ne As someone who normally dreads buying a car, I can honestly say Howard made the experience as seamless and painless as possible. He listened to my needs, found the Jeep that matched my requirements and kept me in the loop along the way. He was professional and kind. A true gentleman! More

Personable Interaction, Honest Communication and Information Worked with Kevin who provided an ideal level of salesmanship through-out my transaction. He was quick with answers to questions and following up on Worked with Kevin who provided an ideal level of salesmanship through-out my transaction. He was quick with answers to questions and following up on items as promised while I was in the dealership and after leaving with the vehicle. The rest of the dealership staff each contributed to my experience at Whitten Brothers topping any of my previous dealership car-buying experiences. A call out to Margaret especially for gathering answers to Kevin and my questions as needed. To take the buying experience to the next level time still needs to be cut from the process - but this is best you will be treated in the Richmond area! More

Very knowledgeable staff Curtis was a pleasure to work with and I feel he is a great asset to Whitten Brothers. He was very knowledgeable and efficient in showing the feature Curtis was a pleasure to work with and I feel he is a great asset to Whitten Brothers. He was very knowledgeable and efficient in showing the features of the car and made us aware of all the advantages of buying from Whitten. It made shopping for a vehicle somewhat less of a hassle than I thought it would be. He was willing to work with my son-in-law and myself to get us the best deal possible. Whitten should be proud to have someone like him as a salesperson at their dealership. More

OUTSTANDING!! **First Time Buyer from a dealership** I was very nervous with the process of buying a vehicle for my first time being away from home in a city full o **First Time Buyer from a dealership** I was very nervous with the process of buying a vehicle for my first time being away from home in a city full of strangers. I searched high and low, visited at least 8 different dealerships and talked to about 30 salesman. When I came into the Whitten Brothers I immediately felt welcomed. Everyone was friendly and genuine. BBQ Bruce showed me the car I had inquiried about and was able to explain every feature. He even showed me a few tricks I didn’t know! Excellent customer service. Finance was no haggle. And they gave me a deal I just couldn’t refuse! I love my purchase and was glad I came to Richmond. The 2 hour drive was well worth it. Also got a free batch of BBQ Bruce’s peanut BBQ sauce! Whitten Brothers highly recommend in my book!!! More

Very happy customer We found Whitten Bros dealership through an on-line search for a vehicle! Best thing that could've happened! They were Great people to work with! We found Whitten Bros dealership through an on-line search for a vehicle! Best thing that could've happened! They were Great people to work with! More

Happy with Whitten We were very happy with the Whitten experience. Our salesman, Bruce Anderson was very polite and not “pushy” at all. They described the vehicle and we We were very happy with the Whitten experience. Our salesman, Bruce Anderson was very polite and not “pushy” at all. They described the vehicle and went over the options. The first vehicle was over our budget but the second fit right in. The finance man and Bruce were very helpful. More