Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Great Experience After feeling disrespected by another dealer, I decided to try Whitten Bros. Chrysler Dodge Jeep. From the very start I was treated with respect and d After feeling disrespected by another dealer, I decided to try Whitten Bros. Chrysler Dodge Jeep. From the very start I was treated with respect and dignity by Pedram and the rest of the team. They didn't treat me as though they were doing me a favor as the other place did. Instead, they treated as if they were excited to EARN my business and went the extra mile to accomodate my needs. Great experience! More

10/10 Must Reccomend! The entire process was great! It was quick and easy, and I must say that I left quite satisfied with the choice I made. Kevin was very knowledgeable a The entire process was great! It was quick and easy, and I must say that I left quite satisfied with the choice I made. Kevin was very knowledgeable and relatable, and he gets the job done! More

BBQ Bruce Anderson is the BEST BBQ Bruce and the entire Whitten team have my best interest at heart and work hard to help me find just what I want at the right price. BBQ Bruce and the entire Whitten team have my best interest at heart and work hard to help me find just what I want at the right price. More

Great car buying experience I had a great experience at this dealership. Everyone was professional and the transaction ran very smoothly. Kevin Raj assisted me with the purchase I had a great experience at this dealership. Everyone was professional and the transaction ran very smoothly. Kevin Raj assisted me with the purchase and was thorough and a pleasure to work with. Thank you! More

Ricardo is the guy to see! My sister and I started my car buying process weeks ago. I went to every dealership in Charlottesville until I saw an ad for Whitten Brothers on CarGu My sister and I started my car buying process weeks ago. I went to every dealership in Charlottesville until I saw an ad for Whitten Brothers on CarGurus. We went in one evening, close to closing(my drive there is about 1.5 hours and I had to go after work). The person who greeted us introduced us to Ricardo. He stayed for hours letting us test drive vehicles and get a feel for the facility. In all of the places I ventured, Ricardo had the most personality! He didn't force sales, constantly talk business, or try top get me into a higher priced vehicle. I was indecisive and I'm sure a little annoying! We returned on a day that we would have more time to really take in the experience and find the right fit. I left empty handed again! Still with no pressure from Ricardo. At this point, he felt like a part of our circle and nothing like a salesman. Fortunately for him, this made me committed to buying from him. Having a younger guy work with us really lightened the mood and made the whole terrifying experience a little more bearable. Everyone had friendly faces, but Ricardo had us laughing while everyone else looking at cars seemed solemn and serious. Last night, I noticed the car I wanted on their website. I texted Ricardo at 0100 and told him to hold it for me. This evening I drove it home!! He was so patient with me and honest from the first moment. Truth be told, my sister and I named my car after him! 😅😁 More

Personable salesman Donnie Jenkins had a load of patience for us. We kept him late two nights (like 3 1/2 hours over) and he never got aggravated or rushed. Very knowledg Donnie Jenkins had a load of patience for us. We kept him late two nights (like 3 1/2 hours over) and he never got aggravated or rushed. Very knowledgeable on the product and not pushy at all. Would definitely recommend you visit him! IF Donnie is not there Alex is very helpful and friendly as well! More

Salesman was not pushy I liked how my salesman Josh was not pushy. He was friendly and didn't try to pressure me into anything. He was also willing to work with me when purc I liked how my salesman Josh was not pushy. He was friendly and didn't try to pressure me into anything. He was also willing to work with me when purchasing. He helped make the car buying experience less stressful. The only thing I would say is when purchasing from here to pay attention to the interest rate you have and what your payments are set as. More

Great to deal with! Really liked dealing with Kevin and manager Jeff. Very straightforward and willing to do what it takes to keep a customer happy. Kevin is organized, h Really liked dealing with Kevin and manager Jeff. Very straightforward and willing to do what it takes to keep a customer happy. Kevin is organized, honest and follow up is superior! They put what they owed us after the sale in writing as well as anything we may have owed them so there are no misunderstandings. I can’t say I was as happy with Bob who handled our finance paperwork. He was arrogant, impatient and not customer-focused. He had little interest in serving the customer. There was a mistake made in processing our loan and Bob told us it could not be fixed but Jeff helped us fix the issue easily. Overall we had a great experience working with Kevin but our experience with Bob was frustrating to say the least. More

Great Service!! Willie has great customer service and the other employees we saw were very helpful to us as well! When shopping for a vehicle I would highly recommend Willie has great customer service and the other employees we saw were very helpful to us as well! When shopping for a vehicle I would highly recommend going to see Willie. Thanks for all your help!! More

Willie Stewart was Amazing My experience with Willie was amazing, he gave me all the information I needed, answered every question I had with no problem. I would definitely reco My experience with Willie was amazing, he gave me all the information I needed, answered every question I had with no problem. I would definitely recommend him! More