Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Great purchase experience Monty baker was extremely professional in the transaction we had with Whitten. He was polite but not patronizing. He answered all of our questions an Monty baker was extremely professional in the transaction we had with Whitten. He was polite but not patronizing. He answered all of our questions and went out of his way to make sure we were informed on all aspects for the offerings at Whitten. The vehicle we wanted was at another Whitten location. Monty delivered the vehicle to the Midlothian location so that we could review and try the vehicle before purchase. We ended up buying the vehicle and are very pleased with the professionalism of Monty Baker. I will highly recommend Monty and Whitten to my friends. More

Great purchase experience Salesman was attentive, knowledgeable, and courteous. My questions were answered quickly. Dealership used a high tech document signing system that pr Salesman was attentive, knowledgeable, and courteous. My questions were answered quickly. Dealership used a high tech document signing system that provided digitized copies of signed documents. More

Great service The team did a great job in working with me and getting me to the best price point. Josh mess salesman was very professional and did a great job and e The team did a great job in working with me and getting me to the best price point. Josh mess salesman was very professional and did a great job and explaining the features of the truck More

New car buying This was the first time purchasing a brand new car, I was a little bit hesitant considering you can find any car you’re looking for 1 year older, sti This was the first time purchasing a brand new car, I was a little bit hesitant considering you can find any car you’re looking for 1 year older, still low mileage, for ten grand less. My salesman, Monty, really helped me understand the value of a new car, it’s warranties, and everything else it comes with from your dealership. The experience was great and very educational, thanks everybody at Whitten Brothers and especially Monty. Bert Rueger More

Starts with the First Contact I requested some information concerning a Grand Cherokee. A sales person, Ricardo Gomez, returned my call. He was very knowlegable, personable and con I requested some information concerning a Grand Cherokee. A sales person, Ricardo Gomez, returned my call. He was very knowlegable, personable and confident during our first conversation. I felt very comfortable talking with him an knew this was someone that was going to work with me, not just sell a car. Upon meeting Ricardo, my initial reaction was on target. For the first time in quite some time buying a car was pleasant and not a grueling task. Thank you Ricardo and best wishes to you in the future. More

Great Buying Experience We have purchased vehicles from Whitten Brothers for years and always enjoy working with them. Very friendly, responsive and reasonable with every asp We have purchased vehicles from Whitten Brothers for years and always enjoy working with them. Very friendly, responsive and reasonable with every aspect of the purchase. More

salesperson experince I have worked with Jon Burfoot twice in the last six months. Jon has made the buying experience very easy and he's been simply a pleasure to work wit I have worked with Jon Burfoot twice in the last six months. Jon has made the buying experience very easy and he's been simply a pleasure to work with. Would definitely recommend him and will certainly contact him for my next purchase More

Best buying experience you could ask for. Let me start off by saying, buying a vehicle is typically a stressful experience. However, my experience at Whitten Brothers couldn’t be further fro Let me start off by saying, buying a vehicle is typically a stressful experience. However, my experience at Whitten Brothers couldn’t be further from the norm. I first contacted Curtis Smith in the sales department because I researched and found my dream Jeep on their website. Curtis came across as very friendly, very knowledgeable, and (just as important) not pressuring or pushy. He clearly cares more about his customers than a paycheck. He was extensively accommodating with us as we live around 2 hours away and needed some schedule deconfliction. When we arrived on the day of purchase, things couldn’t have gone smoother. All questions were answered, test drive was completed, and paperwork commenced. We were then introduced to Bob Darling to finalize the remainder of the finance process. Bob, just like Curtis, was such a pleasure to work with. He explained everything in a knowledgeable but understandable method. His personality alone is an amazing asset to have during a buying process. Curtis and Bob worked together to make our entire experience comfortable, informative, and efficient. Bottom line, I couldn’t recommend Whitten Brothers Jeep enough. I have always been a Jeep fan and I know there are plenty of options for dealers to go to but, I will definitely go back to Whitten Brothers for all of my future vehicles. More

Great Experience! Jon was very helpful throughout the whole process. I never felt pressured to buy and he was very accommodating. The whole staff was nice and made me f Jon was very helpful throughout the whole process. I never felt pressured to buy and he was very accommodating. The whole staff was nice and made me feel very welcomed! More

Who says purchasing a car can't be fun. My recent vehicle purchase at Whitten Brothers, working with Kevin Raj was truly an enjoyable experience. Kevin demonstrated superior customer focus, My recent vehicle purchase at Whitten Brothers, working with Kevin Raj was truly an enjoyable experience. Kevin demonstrated superior customer focus, patiently accommodating my every request and was always responsive in providing information I needed, without any pressure to make a purchase. Kevin, along with the entire Whitten Bros. team, made me feel like a valued customer..thank you! More