Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Donnie Jenkins was great to work with Friendly place, nice people to work with. Donnie was great to work with, I appreciated his no pressure approach, and patience in providing me many opt Friendly place, nice people to work with. Donnie was great to work with, I appreciated his no pressure approach, and patience in providing me many options to consider over the last few months. It was great to review each of his recommendations either online, or in person. Donnie took the time to learn what was important to me in regards to the type truck and features I was lookin for. More

Errol turned a bad experience into a great one! My husband and I were looking for a used car after mine was totaled in an accident. We initially came to Whitten on a Saturday and were not happy with My husband and I were looking for a used car after mine was totaled in an accident. We initially came to Whitten on a Saturday and were not happy with the experience we had with another salesman. We left and were looking for vehicles elsewhere. Ryan called to follow up and I let her know I was unsatisfied with the service we initially received. Errol followed up with us that week to see if there was anything they could do to. He listened to what I was looking for, searched for vehicles for us and set up a time for my husband and I to come back in to look at / test drive what he found. The vehicles were all exactly what we had discussed. Kevin helped us get set up when we arrived, and Errol and his team stayed way past close that night to make sure we felt no pressure deciding and that we were happy with the experience. He even followed up the next couple of days to see if we needed anything and to make sure we were happy. Michael made sure we understood the warranty and helped us get exactly what we needed for safety and our budget. I love my new Mazda CX-5 and would work with Errol and his team again! More

Didn’t think buying a car could be like this We walked in for nothing more than a test drive. Working with Kevin to feel out the drivability first then options after was a huge difference than we We walked in for nothing more than a test drive. Working with Kevin to feel out the drivability first then options after was a huge difference than we’ve had anywhere else. He made the entire experience enjoyable and up beat. The sense of sharks waiting to make a sale quickly dissipated as we talked more about us and this and that. After we had finished the test drive it was crazy to hear that the dealership strives to be the best price not only on new but ALL inventory made it seem to good to be true. With some of the most reasonable deals we have seen, and Kevin being as transparent and upfront about the entire process, the choice to look here was obvious. More

The most painless car purchase ever. Our salesman Willie made our car purchase easy. He was honest and meet our expectations. We did not have to hassle back and forth. He answered our Our salesman Willie made our car purchase easy. He was honest and meet our expectations. We did not have to hassle back and forth. He answered our questions listened to our concerns. We spent a week looking at various car dealers but always come back to Whitten because of the way our salesman Willie handled the whole experience. At no time did he put any pressure on us to make a decision. Thank You Willie More

Excellent experience The entire process was swift ,easy and made for a very pleasant experience. Margaret did a great job! Looking forward to enjoying this vehicle for ye The entire process was swift ,easy and made for a very pleasant experience. Margaret did a great job! Looking forward to enjoying this vehicle for years to come ! Thanks! More

Thank you Kevin! Thank you for being patient with us today and making the purchase as easy as possible. We appreciate you, your transparency and professionalism. Also, Thank you for being patient with us today and making the purchase as easy as possible. We appreciate you, your transparency and professionalism. Also, being open minded and inclusive. Me being female, talking about cars and trucks (and RC's), I'm not always taken seriously, and I appreciate you making me feel comfortable. Thank you again for being great. More

Great service Just wanted to say thanks to Alex for offering great service and helping me finally own a Wrangler. I have always wanted one and thanks to him i have Just wanted to say thanks to Alex for offering great service and helping me finally own a Wrangler. I have always wanted one and thanks to him i have one. Very knowledgeable and he takes the time to answer questions and actually knows what he is talking about since he owned one himself. I highly recommend Alex if you are looking to buy a vehicle at Whitten Brothers. More

Quality customer care We were provided a personalized customer experience that made buying a car a dream. We were greeted warmly by an exceptional sales representative who We were provided a personalized customer experience that made buying a car a dream. We were greeted warmly by an exceptional sales representative who was knowledgeable about the car we were interested in finding. He was patient and really listened to our needs which allowed us to easily select one of your pre-owned Mazda’s. I look forward to recommending Whitten to friends and family as a result. Alex was truly wonderful and I intend to work with him in the future. More

Great First Time Buy Experience Alex C. was wonderful to work with, he’s so full of energy and seems very passionate about his work. I fell in love with a car on a Saturday and Alex Alex C. was wonderful to work with, he’s so full of energy and seems very passionate about his work. I fell in love with a car on a Saturday and Alex and I maintained constant communication until I was able to purchase it the following Thursday. Sheri is also extremely nice. Overall, this was a good experience for me and I look forward to going back for tune-ups. More

Thank you The most professional, courteous, kind, patient, understanding, and hard working dealership in the Richmond area! Thank you for your time and consi The most professional, courteous, kind, patient, understanding, and hard working dealership in the Richmond area! Thank you for your time and consideration. Nick, Adam, Hope, Dave, Margaret, and Monty are outstanding employees! More