Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Howard was amazing I would was attentive, warm and welcoming. He was knowledgeable, resourceful and patient. Howard made it a very enjoyable visit and I am very ap I would was attentive, warm and welcoming. He was knowledgeable, resourceful and patient. Howard made it a very enjoyable visit and I am very appreciative, thank you. More

Excellent Service So far, I have leased two vehicles from this dealership. Every sales associate I've come in contact with was pleasant and helpful. Honorable mention g So far, I have leased two vehicles from this dealership. Every sales associate I've come in contact with was pleasant and helpful. Honorable mention goes to Abdul Khalili. He definitely explored all options to get me the best deal and did not try to push me over my price range like associates at other dealerships typically do. He answered all of my questions openly and honestly. Abdul also allowed me to take the vehicle for another test drive on my own while he prepped the paperwork for the finance office. While the Sales department is what brings you in, the Service department is what keeps you coming back. Their excellent customer service is the reason that I am a repeat customer at this dealership and recommend it to anyone that will listen. They truly take care of their people! More

New Jeep I had a great experience at Whitten Brothers purchasing a new Jeep. Kevin Raj epitomized customer service and was extremely helpful and personable. Al I had a great experience at Whitten Brothers purchasing a new Jeep. Kevin Raj epitomized customer service and was extremely helpful and personable. All of the staff worked as a team to make my experience a good one. I highly recommend this dealership to everyone. Thanks again! More

Great Buying Experience the whole staff from start to finish was tops. Never pressured really took the time to help me find THE truck. Totally recommend going to Whitten fo the whole staff from start to finish was tops. Never pressured really took the time to help me find THE truck. Totally recommend going to Whitten for your new truck purchase More

Always exceptional!! I will not buy a car anywhere else but Whitten Bros. the service is beyond fabulous and the sales people are always willing to help with any question I will not buy a car anywhere else but Whitten Bros. the service is beyond fabulous and the sales people are always willing to help with any questions or problems. I cannot express how everyone at Whitten goes beyond my expectations when I go there. This was my 15th Jeep I have purchased at Whitten. They are professional and curtious. Willie and Margaret are always there for me!! More

Purchase of new Jeep Willie and the whole team at Whitten brothers Richmond were wonderful to work with on buying a new car. He was very professional, honest, and really Willie and the whole team at Whitten brothers Richmond were wonderful to work with on buying a new car. He was very professional, honest, and really made the whole process streamlined and efficient. I will definitely look to recommend and do business with Willie Steward and Whitten brothers of Richmond in the future. More

Excellent, honest, extremely knowledgeable customer service From the time I walked in, I received nothing but great service, It took me almost 5 hours to make up my mind on which vehicle I wanted. Mr. Kevin Raj From the time I walked in, I received nothing but great service, It took me almost 5 hours to make up my mind on which vehicle I wanted. Mr. Kevin Raj answered all of my questions, showed me different options, allowed me to test drive several vehicles, explained the logistics in details of what each car entailed, he did this with honesty, kindness and proof in writing of what I was asking. This salesman is more than just a salesman. He put me at ease by answering and showing back-up documentation all of my 5-W questions (Who, What When, Where, Why). When I was apologetic to him for taking so much time he stated "no apologies needed you need to know what you want before you purchase and that is why I am here to assist you in getting there" More

Great experience buying a new Jeep Wrangler Working with Josh Turner was a great car-buying experience. I knew what I wanted, he had the vehicle in stock and was transparent and fair in the nego Working with Josh Turner was a great car-buying experience. I knew what I wanted, he had the vehicle in stock and was transparent and fair in the negotiations. I drove an hour to Richmond to work with him and it was well worth the drive! More

Abdul is the Man for the Job! Abdul was great from start to finish.He was very nice and knowledgeable.He worked with me and made me feel at home! I would would give Abdul a 5Star b Abdul was great from start to finish.He was very nice and knowledgeable.He worked with me and made me feel at home! I would would give Abdul a 5Star but i guess this review is for the entire experience from sales to the loans/closing. I gave 4 star because Mike(loan/closing)lead me to buy something that I literally declined and I dont want to use the word mislead but I guess it got mixed up.I wish i could give 5star. Mike told me i cant decline to buy the security etch/code in which i kinda like really?Overall it was really great! I will come back and refer friends here! More

Like a Family Cookout.!!! We were greeted at the door by Bruce (BBQ)Anderson. He made us feel right at home from the beginning.He took the time to find out a little about us wh We were greeted at the door by Bruce (BBQ)Anderson. He made us feel right at home from the beginning.He took the time to find out a little about us which is a rarity these days. Bruce was straight forward with his process leaving no hidden cost.The wife and I had yet another great experience at Whitten Brothers Dodge. This is credited to the knowledgeable and friendly staff.This speaks volume about Whitten Brothers Dodge when we have driven an hour and a half one way twice now just to deal with them.Thanks Again. More