Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Great service, friendly staff Buying a new vehicle can be a lengthy process, Whitten made this easy and Jon was great to deal with. no pressure, let me decide what i wanted to do, Buying a new vehicle can be a lengthy process, Whitten made this easy and Jon was great to deal with. no pressure, let me decide what i wanted to do, made the pricing simple and didn't push me to purchase any extras i wasn't willing to purchase. Overall a great experience. Definitely will come back. More

Whitten Brothers was great They fast tracked my vehicle and had it ready in no time. Everyone was friendly. They matched me with a loaner which was comparable to my own Jeep. They fast tracked my vehicle and had it ready in no time. Everyone was friendly. They matched me with a loaner which was comparable to my own Jeep. More

Great Experience leasing new RAM 1500 Longhorn. BBQ Bruce was great to work with-very knowledgeable. Upfront pricing and no surprises. Would definitely go back to Wh leasing new RAM 1500 Longhorn. BBQ Bruce was great to work with-very knowledgeable. Upfront pricing and no surprises. Would definitely go back to Whitten to lease or purchase again. More

We purchased several cars and trucks from Whitten We have purchased cars and trucks over past 10 plus years from Whitten Bros. both the Midlothian and Ashland Dealers. We have never been disappointed We have purchased cars and trucks over past 10 plus years from Whitten Bros. both the Midlothian and Ashland Dealers. We have never been disappointed with of the people or services. They have always been more than helpful. Last year our grand daughter was looking for her fist car, she had never been involved with any aspect of purchasing a car let alone a new one. The paperwork, We take her to Whitten Midlothian and Bruce Anderson was her sale person. He walked her thru the whole process explaining what she needed to know about how to determine what she wanted/needed to select the walk around when she took delivery of her new Jeep. Bob Darling was the Finance person and he to took the time to explain to her all the details of the financing and paperwork involved. My wife and I bought a new Ram 3500 a couple of months later and we had nothing but great service whether sales or service department. More

Fast and friendly Went for oil change and tire rotation to the express lane. Greeted at door, friendly convo during check in and was done in about 30 mins. Job well don Went for oil change and tire rotation to the express lane. Greeted at door, friendly convo during check in and was done in about 30 mins. Job well done! More

great service team My breaks were making noise and they made things work to get them looked at before a road trip - this team puts the customer first... My breaks were making noise and they made things work to get them looked at before a road trip - this team puts the customer first... More

Very relaxed atmosphere We arrived and were warmly greeted by Kevin. We had already done our research and had a particular vehicle in mind to see and test drive. We reviewed We arrived and were warmly greeted by Kevin. We had already done our research and had a particular vehicle in mind to see and test drive. We reviewed the vehicle on line and found the vehicle then proceeded for the test drive. Kevin took as much time as we needed to show us the features and operation of the Jeep. All of this only took about and hour and a half and things were moving along pretty quickly, then it seemed someone jammed on the brakes. It took over 2.5 hours waiting on the finance people to close the deal. We were a little disappointed in the time it took to finish the deal but Kevin was very enjoyable and helpful to work with and in the end we are very happy with our new Jeep. More

New Vehicle Purchase This purchase was my 4th Grand Cherokee and my 3rd in a row from Whitten. There are several things I like about Whitten such as convenience to my home This purchase was my 4th Grand Cherokee and my 3rd in a row from Whitten. There are several things I like about Whitten such as convenience to my home, efficient and speedy service, and a non-aggressive pleasant purchasing experience. I particularly like working with your salesman Larry "Baseball" Cupp. He had sold me my last Grand Cherokee which I purchased in 2012. I like and trust Mr. Cupp "Baseball" so much that 7 years later, I insisted on working with him again in deciding on a specific vehicle and making the purchase. Once again "Baseball" made the experience stress free and pleasant. He is an outstanding employee and an asset to Whitten. More

Great Service I have a Ram and a Mazda and have enjoyed great service from Whitten Brothers. Their staff is excellent from write-up to follow-up after the repair. I I have a Ram and a Mazda and have enjoyed great service from Whitten Brothers. Their staff is excellent from write-up to follow-up after the repair. I drive the extra 30 minutes to Whitten as I have found they seem to care about my needs without the pressure to buy. I often wait, and it seems many other customers also wait and I have never seen an upset customer. When the repair requires extended time, I have been given alternate transportation and then receive excellent follow-up by phone of the on-going repair work. Great people and highly recommend them for your service needs. More

Electrical issues The mechanic was very friendly and did all he could to help me with my vehicle. He even let me bring my car in a week before my appointment and also m The mechanic was very friendly and did all he could to help me with my vehicle. He even let me bring my car in a week before my appointment and also made sure I had rental to drive. But the person at the desk was not friendly at all More