Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Service Department Excellent Service Department and Tracey Boone is the Best or the Best. Always working for the customer, knowledgeable and maintains communication duri Excellent Service Department and Tracey Boone is the Best or the Best. Always working for the customer, knowledgeable and maintains communication during repair. All work is completed on time as promised. More

Years a satisfied customet Any department I have encountered has always treated me with respect and curtosy. Keith makes sure my,car needs are met and I am a happy customer. I w Any department I have encountered has always treated me with respect and curtosy. Keith makes sure my,car needs are met and I am a happy customer. I went elsewhere once, quickly knew I had made a mistake, traded it in for a Pacifica and now I am a Whitten customer for life More

Awesome sales consultant Trevon is a wonderful sales consultant that made purchasing experience terrific. He is VERY knowledgeable about the products on the lot and went the Trevon is a wonderful sales consultant that made purchasing experience terrific. He is VERY knowledgeable about the products on the lot and went the extra mile to pair my phone, handle my insurance change and teach me about my new Durango. The dealership is welcoming and spotless and all of the folks I interacted with were friendly and professional. This is the second car I bought there and have always been pleased with service (Tracy Boone is fantastic) and parts as well. Highly recommend!! More

Great to work with. I They graciously worked my vehicle in on the last day of August to get it inspected AND took care of a recall!! They made me feel special! They graciously worked my vehicle in on the last day of August to get it inspected AND took care of a recall!! They made me feel special! More

Great service Tracy was my advisor and I waited in the waiting while the repairs were done to my truck. The staff was very friendly and inspected what I had concer Tracy was my advisor and I waited in the waiting while the repairs were done to my truck. The staff was very friendly and inspected what I had concerns with on my vehicle. They knew I had to head back work so I was in an out pretty fast. More

Great car buying experience Willie is friendly, professional and has a great personality. No pressure sales and took the time to answer any and all questions. Like dealing with Willie is friendly, professional and has a great personality. No pressure sales and took the time to answer any and all questions. Like dealing with an old friend! More

Oil change new battery I experienced great customer service as they were professional, polite, and timely. The service department contacted me throughout the process and gav I experienced great customer service as they were professional, polite, and timely. The service department contacted me throughout the process and gave me regular updates. More

Excellent Customer Service I recently purchased a Jeep Renegade from Whitten Brothers- Curtis Smith was my Sales Person. Curtis was very knowledgeable, friendly, professional I recently purchased a Jeep Renegade from Whitten Brothers- Curtis Smith was my Sales Person. Curtis was very knowledgeable, friendly, professional and no pressure Sales Man. During the whole time he asked questions to get what I was looking for and my understanding of the process. I received a complete overview of the Jeep and invite to contact him for nay further questions or concerns. I would have to say this was the smoothest transaction purchasing a new vehicle that I have had. I highly recommend Curtis to anyone who wants a Top Notch Sales Man. More

Best Deal ever Even listened to my needs showed me available trucks and never pressured me into buying something once. This is the type of salesman I like to work wi Even listened to my needs showed me available trucks and never pressured me into buying something once. This is the type of salesman I like to work with. More

Service department is extremely busy Would easily have been a 5 star rating but appointments are weeks out. If you call the dealership they say they are a month out. If you go to their we Would easily have been a 5 star rating but appointments are weeks out. If you call the dealership they say they are a month out. If you go to their website I was able to get appointments 2 and 2 1/2 weeks out for my truck and wife's car. Bought both vehicles new here and there was no charge for anything - even the rental cars were free. More