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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
705 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs.
Experience the Whitten difference at Whitten Brothers of Richmond today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 705 reviews
December 07, 2019
Quick, very friendly service.Super easy to deal with, Quick, very friendly service. Super easy to deal with, these guys go beyond my expectations. They reach out afterwards to be sure all went ok. Quick, very friendly service. Super easy to deal with, these guys go beyond my expectations. They reach out afterwards to be sure all went ok. More
by Wade T
Employees Worked With
Adam in Service Dept.
December 07, 2019
Kyle in the express service / oil change lane was VERY professional. He explained the nuances of the service package I signed up for in great detail. I’m in a business where in rely on people well outside professional. He explained the nuances of the service package I signed up for in great detail. I’m in a business where in rely on people well outside of my control to represent the brand and face of the company - I would 100% hire Kyle to maintain that front for me. More
by Thomas.arrington
Employees Worked With
Kyle in service / rapid oil change lane
December 07, 2019
Inspection Brought my jeep for inspection, overall service was done on time and everyone was very courteous and I would encourage anyone to Whitten Brothers Jeep Brought my jeep for inspection, overall service was done on time and everyone was very courteous and I would encourage anyone to Whitten Brothers Jeep More
by jeepjeter
Employees Worked With
Larry Cupp
December 04, 2019
bought a 2019 RAM Abdul was awesome and gave us great service with lots of information in a thorough and patient manner. He interacted with us in a very pleasant and s Abdul was awesome and gave us great service with lots of information in a thorough and patient manner. He interacted with us in a very pleasant and stress-free manner. More
by jeff
Employees Worked With
December 01, 2019
The dealership has outstanding vehicles. I hope to be bringing my brother for a purchase soon. Thanks for the nice hospitality. I look forward to seeing you soon. bringing my brother for a purchase soon. Thanks for the nice hospitality. I look forward to seeing you soon. More
by ronitaholman
November 26, 2019
Great experience and would recommend this dealership to anyone. Competent, honest sales person and an overall good experience. Abdul was great to work with. Totally satisfied with my new RAM 1500 and it’s anyone. Competent, honest sales person and an overall good experience. Abdul was great to work with. Totally satisfied with my new RAM 1500 and it’s delivery. More
by rickmormando
November 16, 2019
Great to work with the salesperson Josh who sold the Jeep to me, this was my second time buying from him, he is laid back and great to work with, not aggressive like some sales people tend to be. Beware of to me, this was my second time buying from him, he is laid back and great to work with, not aggressive like some sales people tend to be. Beware of the finance stage of the sale, with the finance people, they put too much pressure on the extended / extra warranty. Was not happy about that or the last time I was there. Very aggressive. More
by llawrence0506
Employees Worked With
November 08, 2019
Excellent service as always!! I didn’t ask for a tire rotation however they completed one because it’s covered under my lease! Thanks so much for taking the initiative and providing service above and be rotation however they completed one because it’s covered under my lease! Thanks so much for taking the initiative and providing service above and beyond!! More
by fgopez
Employees Worked With
Adam in service department
October 28, 2019
The Service department is very helpful and great to work with.. Was able to have a car ready for for me when we got there. Keith kept me updated about my Jeep. with.. Was able to have a car ready for for me when we got there. Keith kept me updated about my Jeep. More
by KWILLIS
Employees Worked With
Service Department
October 25, 2019
Not bad Thought I got low balled in my trade, but at least the manager was up front and advised me I might want to take somewhere else and may could get more. Thought I got low balled in my trade, but at least the manager was up front and advised me I might want to take somewhere else and may could get more. I appreciated his up front honesty and made a counter offer and left with a new truck. Overall I was happy with the deal. More
by Pweeks1
