Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Keith I believe was the service rep that I worked with. Friendly, polite and competent. Informed me about how the day would transpire. Updated me periodically as the work progressed. Friendly, polite and competent. Informed me about how the day would transpire. Updated me periodically as the work progressed. More

Excellent Service Whitten Brothers is an excellent customer oriented company. They have serviced my Jeep GC for over six years. I appreciate Keith Williams (5-stars) an Whitten Brothers is an excellent customer oriented company. They have serviced my Jeep GC for over six years. I appreciate Keith Williams (5-stars) and other service managers for their friendliness and perseverance to ensure a quality outcome. More

Margaret Hall explained the service package very well. Howard Hall was an excellent listener to what I was looking for in a vehicle. Awesome job well. Howard Hall was an excellent listener to what I was looking for in a vehicle. Awesome job More

Josh Turner is a knowledgeable and friendly salesman. He made sure that everything was taken care of during a very busy time at the dealership. made sure that everything was taken care of during a very busy time at the dealership. More

Sales person greatManager very nice honestFinancial Sales person great Manager very nice honest Financial person very nice, not pushy Only complaint is split moment decision on warranty would have ra Sales person great Manager very nice honest Financial person very nice, not pushy Only complaint is split moment decision on warranty would have rather discussed with wife overnight More

Adam gave exceptional customer service in a not so good situation. He was very patient when I was not and always kept me informed of the status of my car.....I would totally refer Whitten Brothers service situation. He was very patient when I was not and always kept me informed of the status of my car.....I would totally refer Whitten Brothers service center to any of my friends!!!!! More

The salesman that helped me was polite, friendly, answered my questions with truth and knowledge. He took me from looking at a vehicle to driving my very first new vehicle ever.. I will send all of m answered my questions with truth and knowledge. He took me from looking at a vehicle to driving my very first new vehicle ever.. I will send all of my friends and family there . More

Purchase experience We purchased a 2019 Ram Limited(pre-owned) this past weekend. We have been working with BBQ Bruce ( Bruce Anderson) for some time on this purchase. He We purchased a 2019 Ram Limited(pre-owned) this past weekend. We have been working with BBQ Bruce ( Bruce Anderson) for some time on this purchase. He is fantastic to deal with. He is a "no pressure" salesman and that is refreshing in the auto industry. He worked to find us a vehicle that we liked and fit our needs. He made every effort to make us happy with the vehicle and the process. This is the 2nd vehicle he sold to our family. I would recommend Whitten Brothers in Midlothian and specifically BBQ Bruce! More

Quick, very friendly service.Super easy to deal with, Quick, very friendly service. Super easy to deal with, these guys go beyond my expectations. They reach out afterwards to be sure all went ok. Quick, very friendly service. Super easy to deal with, these guys go beyond my expectations. They reach out afterwards to be sure all went ok. More

Kyle in the express service / oil change lane was VERY professional. He explained the nuances of the service package I signed up for in great detail. I’m in a business where in rely on people well outside professional. He explained the nuances of the service package I signed up for in great detail. I’m in a business where in rely on people well outside of my control to represent the brand and face of the company - I would 100% hire Kyle to maintain that front for me. More