Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

We are from New York driving an RV towing a Jeep Cherokee. Our travels took us to Richmond, VA. The day after arrival our Jeep developed problems that couldn’t be totally fixed with a battery jump Cherokee. Our travels took us to Richmond, VA. The day after arrival our Jeep developed problems that couldn’t be totally fixed with a battery jump. A gentlemen at our campground recommended the Whitten Brothers Jeep/Chrysler Dealership. Excellent advice as it turned out! We called immediately and the live voice of Ash answered the phone. She recommended coming right in and someone would look at it. We couldn’t be happier with the service and attention we received from Tracy and Brent in the Maintenance Department. As busy as they were they were able to work us in with the possibility of having to leave it for a couple of days. That’s when Margaret stepped in from the Sales Department to help us in case we needed a rental car. As it turned out Brent discovered the problem and it was fixed and we were able to be on our way! We sincerely appreciate the efficiency, friendliness and support we received from all the personnel we encountered at Whitten Brothers. How fortunate your area is to have such an amazing business in the Richmond area. Many many thanks to Whitten Brothers…..YOU ROCK!!! More

Had a recall last month they took care of one without ordering part. Returned for wiper relay to be put on. I have sat here since 1:00 it is now 4:45. This appt was made last month.SMH NoW they are telli ordering part. Returned for wiper relay to be put on. I have sat here since 1:00 it is now 4:45. This appt was made last month.SMH NoW they are telling relay recall doesn't work. Wipers were working fine before bringing it in. Don't bring your recall responses here. More

Everything went smoothly. They have of added a market like adjustment- by adding a window anti-theft etching. But it’s a insurance reduction. Only issue I have is a mismatch They have of added a market like adjustment- by adding a window anti-theft etching. But it’s a insurance reduction. Only issue I have is a mismatch between my loan approval and what I received. More

Willie Stewart was fantastic to my wife and I. We purchased a 2022 Jeep Grand Cherokee on 8/1/2022. He and Hope Gillespie took very good care of us. No pressure sales. Polite and professional. We purchased a 2022 Jeep Grand Cherokee on 8/1/2022. He and Hope Gillespie took very good care of us. No pressure sales. Polite and professional. As a matter of fact - they were so good I came back one week later on 8/8/2022 and bought a 2022 Jeep Gladiator. Very happy with Whitten Brothers. Jim and Dawn Kocot More

My salesmen was awesome,. Very nice he knew a lot about the vehicle and was willing to answer any questions I had Very nice he knew a lot about the vehicle and was willing to answer any questions I had More

2017 RAM 2500 Tradesman - 6.7 CumminsThe staff worked 2017 RAM 2500 Tradesman - 6.7 Cummins The staff worked with me to get the parts i needed and install them quickly and professionally fix my issue. Ja 2017 RAM 2500 Tradesman - 6.7 Cummins The staff worked with me to get the parts i needed and install them quickly and professionally fix my issue. Jason, the service manager, was excellent to work with and made sure everything was done to plan and kept me in the loop. Will be returning here for regular service in the future. More

Hope G. Helped me, and Evan was my salesman , nothing but first class helpful people here at this dealership. Welcoming toward veterans as one myself I was well taken care of , very happy with my purchase an first class helpful people here at this dealership. Welcoming toward veterans as one myself I was well taken care of , very happy with my purchase and warm hearted environment as well. 10/10 ! More