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Whitten Brothers Of Ashland

Ashland, VA

5.0
455 Reviews
Welcome to Whitten Brothers of Ashland, where the Whitten Advantage ensures an exceptional car-buying experience. Conveniently located on Washington Highway, we offer an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, along with a diverse inventory of high-quality pre-owned cars. Our friendly, knowledgeable staff and state-of-the-art service center are dedicated to exceeding your expectations. At Whitten Brothers of Ashland, we prioritize customer satisfaction, transparency, and community involvement. Visit Whitten Brothers of Ashland and experience the difference today!
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11409 Washington Highway

Ashland, VA

23005

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Showing 455 reviews

April 07, 2020

Very intelligent lady dealership was also great to work with Kathy followed up with me and kept in contact with me throughout the entire process she answered every question i had and also made my family f More

by Andreyoung101
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Burton
Apr 07, 2020 -

Whitten Brothers Of Ashland responded

Kathy is definitely an excellent team member! Thank you so much for taking the time to share your feedback for us. We always want to take care of our customers as best we can. If there is anything else we can do to be of assistance, please do not hesitate to reach out and let our team know. We hope you have a great day!

March 23, 2020

The Dealership and Cathy were really great working with us to get my mom into the car she Wanted and that we found there. And they helped us buy it even within all of the covid 19 craziness going on which More

by Gochakatya
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Whitten Brothers Of Ashland responded

Congratulations on to your mother on her vehicle. We always want to ensure our customers have the best experiences possible. We hope she likes it. Please have a great day and take care!

March 03, 2020

Cathy was Fantastic and the processes was easy and quick. Loving my Car. Highly recommend. Will use again if I need another vehicle. No pressure of any kind. More

by txdragon59
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in finance was great too
Mar 03, 2020 -

Whitten Brothers Of Ashland responded

Thanks for your strong recommendation for Cathy. We're glad you are enjoying your vehicle. Thanks for your feedback and congratulations!

February 28, 2020

We had had a bad experience with a salesman here several years ago but gave Whitten a second chance and are glad we did! This was our best auto buying experience ever! Cathy was absolutely great and the sal More

by Joelclark4
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Cochran, Nick Burton
Feb 28, 2020 -

Whitten Brothers Of Ashland responded

Thank you for the wonderful review, Joel! We are so glad to see that Cathy was able to turn your opinion of us around. Congratulations on your purchase; we look forward to working with you again.

February 27, 2020

cathy is probably the most no-nonsense automotive product specialist i've ever had the pleasure of working with. her demeanor, knowledge and professionalism definitely rank up there at the top with the best. More

by 37x122
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Whitten Brothers Of Ashland responded

Thank you for the positive feedback! We are happy to know that you were provided with good service especially from Cathy. We will make sure to share your kind words with her and we hope to see you again soon!

February 03, 2020

Thanks Ray Waters, I appreciate all your help with my new Ram. Everyone was pleasant to deal with in finalizing my paperwork. Hope service department is as well. More

by Rglass06
Recommend Dealer
Yes
Employees Worked With
Ray Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley McCullen
Feb 03, 2020 -

Whitten Brothers Of Ashland responded

Thank you for taking the time to share your feedback about your shopping experience! We truly hope you enjoy your RAM and we assure you that we strive to provide excellent service all around from all departments. We'll be sure to thank Ray for his care. See you again in the future!

January 19, 2020

Inspection, oil change and tire rotation Went in without an appointment. I always arrive at 0700 in the morning they had me in an out in no time GREAT JOB keep up the good work More

by williamsm1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2020 -

Whitten Brothers Of Ashland responded

We'll definitely keep up our level of service! Thanks for your great feedback, William. We look forward to any future visits!

January 04, 2020

Easy Peasy Buying our new Jeep was quick and painless. Cathy was very efficient and knowledgeable. Our best experience buying a car yet! Highly recommend Whitten More

by elarson0110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2020 -

Whitten Brothers Of Ashland responded

Congratulations on your Jeep! We'll be sure to thank Cathy for giving you the best care. Thank you for your recommendation!

January 03, 2020

Buying Without Even Being There! I must say Whitten Brothers of Ashland was the best very best experience I've ever had buying an automobile. They worked with me so I could get all th More

by oakleyfarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2020 -

Whitten Brothers Of Ashland responded

Congrats on your 2017 Dodge Ram! We will be sure to thank Cathy and the rest of the team for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 02, 2020

Great service, personnel were respectful and accommodating to my needs. Service department was thorough, competent and professional. Ihave purchased two Chryslers from Whitten and have used the More

by Iragland7263
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 02, 2020 -

Whitten Brothers Of Ashland responded

That's great news! Thank you for being such a loyal customer. We truly appreciate your business and kind review. You are always welcome to visit.

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