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Whitten Brothers Of Ashland

Ashland, VA

5.0
455 Reviews
Welcome to Whitten Brothers of Ashland, where the Whitten Advantage ensures an exceptional car-buying experience. Conveniently located on Washington Highway, we offer an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, along with a diverse inventory of high-quality pre-owned cars. Our friendly, knowledgeable staff and state-of-the-art service center are dedicated to exceeding your expectations. At Whitten Brothers of Ashland, we prioritize customer satisfaction, transparency, and community involvement. Visit Whitten Brothers of Ashland and experience the difference today!
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11409 Washington Highway

Ashland, VA

23005

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Showing 455 reviews

December 02, 2023

No run around. Cathy listened to what I wanted, told me what Written Brothers could do, and we ended up with a great deal! I live an hour away and would go there f More

by rgb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Whitten Brothers Of Ashland responded

Thank you so much for taking the time to share your positive experience with Cathy and our team at Written Brothers! We're thrilled to hear that Cathy listened to your needs, provided you with information about our offerings, and ultimately helped you secure a great deal. We truly appreciate your loyalty, especially considering the distance you have to travel. It's fantastic to know that you would choose Written Brothers for any Jeep or Dodge in the future. Our team is dedicated to providing exceptional service and ensuring our customers have a seamless and satisfying experience. If there's anything more we can do for you or if you have any feedback on how we can further improve, please don't hesitate to reach out. We look forward to serving you again and maintaining the trust you've placed in us. Thank you once again for choosing Written Brothers of Ashland, and safe travels on the road ahead!

November 27, 2023

It was such a pleasant experience working with Whitten Brothers in Ashland. Overall every department made purchasing a vehicle so easy! Cathy is the best! She was such a joy to work one on one with. She w More

by JuliStirrup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Whitten Brothers Of Ashland responded

Thank you so much for taking the time to share your experience with Whitten Brothers in Ashland! We're thrilled to hear that your overall car-buying journey was a pleasant one, and we greatly appreciate your kind words. We're especially delighted to hear about your positive experience with Cathy. It's fantastic to know that she made your one-on-one interactions enjoyable with her friendly, patient, and knowledgeable approach. Cathy is indeed a valuable member of our team, and we will make sure to pass along your compliments to her. Choosing the perfect car is a significant decision, and we're thrilled that Cathy could assist you in finding the ideal vehicle to meet your needs. We strive to provide excellent service to all our customers, and it's rewarding to know that we could make your car-buying process easy and enjoyable. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly value your business and look forward to serving you again. Safe travels in your new car, and thank you for choosing Whitten Brothers!

June 13, 2023

Cathy was amazing! Never want to go anywhere else for our car buying needs. Thank you so much! More

by lynda.e.wetter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Whitten Brothers Of Ashland responded

Congrats to you and thank you for choosing to come to Whitten Brothers of Ashland. We value your business and will be sure to tell Cathy feedback. Thanks again!

March 25, 2023

I believe this was my 9th truck I've bought from Whitten and I'll ever go anywhere else. Even my son, wife and friends have purchased vehicles from them. They're the best. More

by waynegenova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitten Reviews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Browne, Nick Simmons
Mar 27, 2023 -

Whitten Brothers Of Ashland responded

Thank you for the kind words about our team, we’re passionate about what we do and it’s great to see that it translates into results for our clients. We’re grateful for your continued repeat business and we look forward to assisting you for many more years to come. Your referrals also mean the world to us. Thank you again and congrats!

December 27, 2022

Cathy made our experience very comfortable and enjoyable. She is extremely knowledgeable and helped guide us to the perfect match. 10/10! More

by edb2829
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Whitten Brothers Of Ashland responded

Thanks for sharing your feedback and Cathy will be thrilled to hear how happy your are with your experience working with her. Thank you for your business!

August 25, 2022

Very happy with my experience- they were reasonable, fast, and extremely responsive. Cathy encouraged me to have the car looked at elsewhere prior to purchase, gave me a good deal on my trade, answered More

by Dmw23005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Whitten Brothers Of Ashland responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Cathy will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

June 15, 2022

Everyone was so pleasant and really made us feel at home every time we stopped in to check on a Chrysler Pacifica Pinnacle van we had ordered. Our first salesman left the dealership shortly after we ordered More

by Karen and Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Whitten Brothers Of Ashland responded

Thank you both for choosing Whitten Brothers of Ashland to order your Pacifica Pinnacle! We greatly appreciate your business and we will be sure to let Steve know how highly you spoke of him. We are thrilled to heat about your fun and easy experience and look forward to seeing you both again in the future!

June 13, 2022

5 Star Experience is an understatement. Steve Reeder goes above and beyond to ensure the BEST service for his customers. Steve went the extra mile to come and pick me up because I did not More

by diamondtherealtor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Whitten Brothers Of Ashland responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and will be sure to let Steve know how much you enjoyed your experience. Congrats on your Grand Cherokee!

May 28, 2022

Cathy was absolutely great from start to finish! Would highly recommend her to anyone looking for a vehicle! Very knowledgeable and personable. Made us feel secure the whole way through the process More

by ericalmiller18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Whitten Brothers Of Ashland responded

Thank you Erica for your review, we’re so glad to hear that you enjoyed your experience working with us and congrats to you on your new vehicle! We will be sure to let Cathy know that you appreciated her assistance and she will be thrilled. Thank you for choosing Whitten Brothers of Ashland!

May 16, 2022

Brandy is awesome ! Very helpful and will work with you ! Great sales person! Thank you again Brandy ! Loving the new ride :) More

by Landen Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Balassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Whitten Brothers Of Ashland responded

Thank you so much for your 5-star review! We will share this with Brandy to let her know to keep up the amazing work.

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