
Whitten Brothers Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Great car shopping experience The car shopping experience in Whitten Brothers Mazda was Great! Harold is very helpful and took care of everything. The whole process was very smooth The car shopping experience in Whitten Brothers Mazda was Great! Harold is very helpful and took care of everything. The whole process was very smooth. More
Mazda Experience The process was very positive. I do not have anything negative to say about the experience we had buying our new car. From the moment we walked in the The process was very positive. I do not have anything negative to say about the experience we had buying our new car. From the moment we walked in the showroom until the moment we got in the new car and drove off. Even when I changed my mind about color like 3 times! Everyone was very pleasant, and professional. More
Not just another customer I felt welcome here every time I went. I had visited here and other dealers through the last 6 months and finally found what I wanted and the staff I I felt welcome here every time I went. I had visited here and other dealers through the last 6 months and finally found what I wanted and the staff I liked to deal with. This is the place to go. You are not just another customer. More
Superior Everyone was very helpful. They spent a lot of time with me and answered all of my questions. Mr. Edward's and Mr. Cupp were especially knowledgable. Everyone was very helpful. They spent a lot of time with me and answered all of my questions. Mr. Edward's and Mr. Cupp were especially knowledgable. Kudos! More
Helpful, courteous and friendly We found the vehicle we were looking for online and contacted the dealership. When we got there the staff was friendly and very courteous. Curtis was We found the vehicle we were looking for online and contacted the dealership. When we got there the staff was friendly and very courteous. Curtis was knowledgeable and very helpful during the entire process. We received a good deal on our beautiful Mazda 6, and would certainly return for future purchases! More
Super car-buying experience The whole car-buying experience at Whitten Mazda was better than I had any reason to expect. Bill Edwards is about as good a salesman as they come. The whole car-buying experience at Whitten Mazda was better than I had any reason to expect. Bill Edwards is about as good a salesman as they come. Knowledgeable, friendly, outgoing -- Bill made sure we got everything we were looking for in a new Mazda CX-5, without resorting to high-pressure salesmanship. He clearly explained the nuances of the vehicle's features gave a test-drive varied enough in city-type and highway conditions to highlight those features. In a word, Bill let the vehicle sell itself. After my first visit, he and others at Whitten followed up with emails and calls to thank me for stopping in. Again, I felt they were being attentive but not pushy. Once the purchase decision was made, even the dealings with folks offering undercarriage protection and long-term equipment warranties were done without a feeling of high pressure. Before we left, Bill made gave my wife and me a thorough hands-on briefing on many of the vehicle's high-tech features, paired my iPhone with the CX-5's communications system and showed us the ins-and-outs of Mazda's navigation system. We left feeling that Whitten Mazda had given us a good deal on a great vehicle. More
Great experience I had researched and knew what I wanted. . Whitten had better prices than the Mazda dealer near my house, so I drove across town to Midlothian to loo I had researched and knew what I wanted. . Whitten had better prices than the Mazda dealer near my house, so I drove across town to Midlothian to look at their inventory after speaking with Ryan about an internet price request. My salesman, Melvin Roberts, was wonderful and did not pressure me to purchase. I purchased after test driving and the paperwork with Matt Parrish was very easy and simple. More
Wonderful Experience I am so glad I went here to buy my second car. It was so much better than my first car buying experience elsewhere. My salesman, Bill Edwards, was ver I am so glad I went here to buy my second car. It was so much better than my first car buying experience elsewhere. My salesman, Bill Edwards, was very knowledgeable about the cars he was selling, and in general. He seemed truly interested in getting me into a car that I would like, and that would be a good fit for me. I am very happy with my new car! Thanks also to Michael Schatzberg for guiding me through the financial side of things! Would definitely come here again! More
All went well I had done my homework and knew exactly what car I wanted to drive and probably buy. Salesman Bill Edwards made it as easy as possible and was very he I had done my homework and knew exactly what car I wanted to drive and probably buy. Salesman Bill Edwards made it as easy as possible and was very helpful. Sorry to say I do not remember any other names! More
Very good experience due to Melvin"s professional help and friendly like sales assistance. Really like the CX-9. If I was in Whiiten Management I would give Melvin a ve due to Melvin"s professional help and friendly like sales assistance. Really like the CX-9. If I was in Whiiten Management I would give Melvin a very good bonus as he is as good as it comes in helping the customer. More