Whitten Brothers Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 187 reviews
Melvin was great to work with, so helpful and welcoming. He listened to our needs, was never pushy, and remembered details about our visits. We enjoyed working with him. He listened to our needs, was never pushy, and remembered details about our visits. We enjoyed working with him. More
Staff could not have been more friendly! We walked in not knowing exactly what we wanted and left with a beautiful new car! The staff were very honest and transparent about our options helpin We walked in not knowing exactly what we wanted and left with a beautiful new car! The staff were very honest and transparent about our options helping us figure out how to get the vehicle we wanted at a price we could afford. We left there feeling like a part of the Whitten Brothers Mazda family! More
Top notch customer service all around I purchased my third and fourth Miata from Whitten Mazda The entire experience both times have been really nice. My sales consultant for both purchase I purchased my third and fourth Miata from Whitten Mazda The entire experience both times have been really nice. My sales consultant for both purchases (Bill Edwards) was knowledgeable, personable without being overbearing, and very patient. Both times I felt like I had gotten a pretty fair deal. The entire staff is great to work with, both on the sales AND the service side. Very responsive. Can’t say enough good about them. Absolute pleasure to do business with. More
Pleasant Experience I experience was a pleasant one. I worked with friendly and helpful staff. Harold answered all of my car questions thoroughly and Hope was patient wit I experience was a pleasant one. I worked with friendly and helpful staff. Harold answered all of my car questions thoroughly and Hope was patient with all of my financial questions. More
My salesman was on my side! My experience here was very pleasant! My salesman Melvin was such a nice guy and went above and beyond to find just the car for me. I felt as if he w My experience here was very pleasant! My salesman Melvin was such a nice guy and went above and beyond to find just the car for me. I felt as if he was an advocate for me and left very satisfied! I highly recommend Whitten Brothers Mazda and be sure to ask for Melvin, he’s been there for 19 years and knows his stuff!! You won’t be disappointed!! More
Extremely Customer Focused!!! We were just beginning our search for a new vehicle, but after working with Myron Green initially, and Bill Edwards we began to feel Whitten Brothers We were just beginning our search for a new vehicle, but after working with Myron Green initially, and Bill Edwards we began to feel Whitten Brothers Mazda was more interested in working with us than anyone else. Ron Spector and Bill Edwards worked very hard to work around our budget to get us a great price. Mike Schatzberg continued these efforts, working well past normal business hours to provide us with great financing terms. Bill stayed hours past closing so he could go over the car with us and answer any questions....Thank you Bill!!! Everyone worked extremely hard to get us into the vehicle we fell in love with and marry that with monthly payments that fit our budget. In short, the staff at WBM did everything they could possibly do to make our dreams come true! Thank you Bill, Ron, Mike, Myron, and Ryan!!! If you want to work with people who work very hard to make YOUR dreams come true, then go to Whitten Brothers Mazda. More
Would recommend Whitten Brothers Mazda to everyone! This is our second car purchase from Whitten Brothers Mazda. The staff is friendly and knowledgeable across every department and both times have been This is our second car purchase from Whitten Brothers Mazda. The staff is friendly and knowledgeable across every department and both times have been the best car buying experience I've had at any dealership, hands down. More
Great Service Geraldine and Mike are great to deal with. The whole facility is very nice. Beautiful showroom...explained every feature on the car in detail. Stop b Geraldine and Mike are great to deal with. The whole facility is very nice. Beautiful showroom...explained every feature on the car in detail. Stop by and ask for Geraldine or Mike...you will not be disappointed. More
"Above and Beyond help" Both Curtis and Margaret where so very attentive and helpful with my son, Earnie, and myself today helping me to purchase my Mazda ex 5. Curtis was s Both Curtis and Margaret where so very attentive and helpful with my son, Earnie, and myself today helping me to purchase my Mazda ex 5. Curtis was so thorough and helpful and he made me feel very comfortable with all he did and with his explanations. He and Margaret are a real asset to Whitten Brothers. Thank you for your first class operation and staff Hope was excellent also. Betty Markham More
Appreciated the attention Bill Edwards at Whitten Mazda was great! We purchased a used Mazda CX-5 for our daughter. Bill was very knowledgeable about the car and very easy t Bill Edwards at Whitten Mazda was great! We purchased a used Mazda CX-5 for our daughter. Bill was very knowledgeable about the car and very easy to work with. The entire team was very responsive and customer focused. More