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Whitten Brothers Mazda

Richmond, VA

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187 Reviews
At Whitten Brothers Mazda, we are dedicated to providing an exceptional car-buying experience with our renowned Whitten Advantage. Located conveniently on Midlothian Turnpike, our dealership offers a vast selection of new Mazda vehicles and high-quality pre-owned cars. Our commitment to transparency, customer empowerment, and outstanding service sets us apart. From our friendly, knowledgeable sales team to our state-of-the-art service center, we ensure every visit exceeds your expectations. Experience the advantage at Whitten Brothers Mazda, where customer satisfaction is our top priority.
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10745 Midlothian Turnpike

Richmond, VA

23235

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Showing 187 reviews

June 08, 2012

I just bought a new Mazda CX-5 from this dealer. Talk about a refreshing experience. I'd been comparison shopping through the internet, contacting all the dealers that MazdaUSA website listed as having t More

by Mazda CX-5 Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kadrlik, Dinah, Pat(Pam?)
March 09, 2012

Whitten Advantage is garbage -- Lifetime warranty on engine... not so much -- timing chain went bad on 2009 CX-7. They will not repair it because I don't have the receipts from where I changed my oil fr More

by PissedCustomer111
Friendliness
Recommend Dealer
No
Employees Worked With
Keith and unknown service mananger
Oct 03, 2012 -

Whitten Brothers Mazda responded

We're sorry about your experience and we would like to work with you. Please email whittenjcdm@gmail.com so we can resolve this!

September 07, 2011

This has been a very good and stress-free experience. I will surely recommend Whitten Bros. Everyone has been very helpful with all of my question and concerns. More

by jakesparlor7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
August 31, 2011

Bob Smith was a superb salesman. He was very helpful, talkative and polite. Overall a really nice guy. My experience here was definitely one to remember. More

by cooljoejoe99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
August 26, 2011

Everything was handled well from the call backs, finance, to the ease of sale. I enjoyed doing business with everyone here and look forward to my next visit. More

by davidkindom36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
August 25, 2011

Jeremiah was awesome. He made this completely seamless. This was a really awesome experience and the first time I have ever bought a car at a dealership without any haggling. More

by santoyadolls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah
August 22, 2011

Bob is trustworthy and direct which allowed us to make the best decision on the Jeep choice. Also he was really enjoyable and considerate. It was a fun experience with him. He knew a lot about the vehicle More

by paul_c71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
August 16, 2011

Dick you were a very great salesman. I really enjoyed purchasing my vehicle through your dealership. You were very professional getting me the car that was right for me as well as the payments that I cou More

by Shawn8521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick
August 10, 2011

I really liked these dealership they were very attentive, professional and very nice. they answered all my questions and if I buy a second car I am coming back here. More

by mikelovegood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
harrison
August 04, 2011

I just wanted to say thank you for helping me get such a nice, clean, fun car!! For my first time car buying experience I was a bit nervous, but they really helped facilitate the process and gave me confid More

by katehlikesva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
harrison
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