Whitten Brothers Mazda

Worth the drive! I had to drive from northern Virginia to get the color combination my wife preferred, but the experience at Whitten Brothers made the drive well worth I had to drive from northern Virginia to get the color combination my wife preferred, but the experience at Whitten Brothers made the drive well worth it. My experienced started with reaching out via email to Gillian Hayes to negotiate a price, ask about financing and set an appointment to see/buy the car. Gillian was both timely and direct in her responses to my questions and made me comfortable with the process. Upon arrival at the dealership, I was greeted by name by several at my appointed time, and the car was waiting for me all shined up and ready to test drive. Bill Edwards in Sales was knowledgeable, affable and patient...someone you would choose to be a friend or neighbor. Finally, Jay Dawson explained finance options in detail, but with purpose...knowing no one wants to be sitting in his office for long once they have bought a new car! Also, the dealership itself was comfortable and uncluttered...and the remaining staff was welcoming and customer focused. Finally, I used the drive home to familiarize myself with the car and it many features...time well spent. Thank you, Whitten Brothers!...Joey Hartmann. More

By far my easiest and best experience ever buying a car! Many thanks to Mr. Abdul K. for assisting us when we arrived just as the doors were closing on Labor Day. (We had driven two hours to get to the deale Many thanks to Mr. Abdul K. for assisting us when we arrived just as the doors were closing on Labor Day. (We had driven two hours to get to the dealership). He remained at work to help us, along with Jay Dawson. They made sure everything went smoothly, and we went home having purchased just what we wanted. It was a great experience. More

New car excellent service James Griffin is by far the best @ Whitten. He took his time and explained everything and made sure I explored my options! I highly recommend him for James Griffin is by far the best @ Whitten. He took his time and explained everything and made sure I explored my options! I highly recommend him for all your new and used car needs!!! More

Amazing I am a first time car buyer, and they made the process so easy for me. Everyone was really helpful and made sure I got exactly what I wanted. I am a first time car buyer, and they made the process so easy for me. Everyone was really helpful and made sure I got exactly what I wanted. More

Fantastic experience with Kenneth Muncy at Whitten Mazda We had the good fortune of working with Kenneth Muncy at Whitten for the purchase of my wife's first Miata. He was knowledgeable and friendly and let We had the good fortune of working with Kenneth Muncy at Whitten for the purchase of my wife's first Miata. He was knowledgeable and friendly and let us work at our own pace, as we had other makes to evaluate. When we came back, he worked with us on price and made the purchase process smooth and easy. For those of you who dislike high pressure tactics, Kenneth is your man. He respects you as a customer and his own role in helping you make this important decision. More

Excellent buying experience Whitten Brothers, and Nick Burton specifically, were an absolute delight to work with. Nick went out of his way to find the exact vehicle i was lookin Whitten Brothers, and Nick Burton specifically, were an absolute delight to work with. Nick went out of his way to find the exact vehicle i was looking for and also managed to have the best price by a decent margin. And when another dealer attempted to undercut them, he matched the new price without any issues. The vehicle was perfect when i arrived, freshly gassed up and washed and buffed, and the sales experience was a little pressury on extra protection but not a typical hard sell by any margin. Overall a great experience and I'd absolutely recommend Nick in the future. More

OUTSTANDING Service - as usual!! I have purchased two cars from Whitten - a 2013 FIAT 500 and recently a 2016 Mazda 3. Whether regular service or a specific issue the entire team has I have purchased two cars from Whitten - a 2013 FIAT 500 and recently a 2016 Mazda 3. Whether regular service or a specific issue the entire team has been just the best! My car is always fixed quickly without costing an arm and a leg. Thank you to everyone there!! More

Great Service I took my CX-5 in for a squeak and loose bolt on the driver's door. Tracey handled my order and had everything ready when I got there. She had even re I took my CX-5 in for a squeak and loose bolt on the driver's door. Tracey handled my order and had everything ready when I got there. She had even reserved a rental car for me. I asked her how long the repair would take and she said to give them an hour and a half. In less than an hour she had called me to tell me my car was ready. I was greeted when I got there and walked out when I left. Outstanding customer service demonstrated. I would highly recommend this dealership. More

Sales customer service I bought my car from Nick Burton a few months ago. Recently I had a few questions and issues. I contacted Nick and he had me come right over. He sat w I bought my car from Nick Burton a few months ago. Recently I had a few questions and issues. I contacted Nick and he had me come right over. He sat with me for a half hour answering questions and checking out my nav problem. He determined it needed to go in for service, which he totally set up for me. I highly recommend working with Nick. He made every aspect of buying and now servicing my car exceptional. More

Always Exceptional Customer Service Nick Burton was professional, friendly and made my car buying experience a breeze! This was our third Mazda leased from Whitten Brothers. Thank you Nick Burton was professional, friendly and made my car buying experience a breeze! This was our third Mazda leased from Whitten Brothers. Thank you! B & B Merkel More