Whitmoyer Auto Group
Mount Joy, PA
Filter Reviews by Keyword
By Type
Showing 101 reviews
Fantastic Experience My wife and I just purchased a 2017 Nissan Frontier Pro 4x from this dealership. We traveled over 5 1/2 hours to purchase the vehicle, sight unseen a My wife and I just purchased a 2017 Nissan Frontier Pro 4x from this dealership. We traveled over 5 1/2 hours to purchase the vehicle, sight unseen as it had a manual transmission and very low mileage and was hard to find these specs in our area at a fair price. The vehicle was exactly as promised, even better than we hoped for. Our salesperson, Diana Wade was professional, knowledgeable, honest, respectful and caring. She handled this complicated, out of state transaction smoothly and quickly and she did it with grace and wit. I would highly recommend you see Diana for your next vehicle purchase. More
Terrific Customer Service? Oh, Yeah I recently purchased a used Jeep Wrangler from the Whitmoyer Auto Group. I paid what I considered a fair price, and received a fair price for my trade I recently purchased a used Jeep Wrangler from the Whitmoyer Auto Group. I paid what I considered a fair price, and received a fair price for my trade-in. Nick N., the sales pro really sold the Wrangler by taking me on a custom test drive set to my specifications. Nick is extremely knowledgeable, no-pressure, and a very nice guy. Here’s where the journey zigged left, zagged right, and then cruised straight home: After driving home, my copilot noticed a stone chip on the windshield. I figured it happened on the drive, as we heard a pebble or something hit the glass. I took the car to Safelite for repair, and they said a repair had already been attempted (apparently by the prior owner), and they couldn’t re-repair it. Nick brought the issue to the Sales Manager’s (Matt) attention. After seeing pictures, he had me bring the car in to have Whitmoyer’s glass contractors (Big Crack Autoglass) take a look. They confirmed Safelite’s diagnosis, and Matt had them replace the windshield. It’s extremely refreshing to have a business do the right thing with no fuss. THAT’s customer service, and why I recommend the Whitmoyer Auto Group. The Wrangler’s a blast to drive, too! More
Thousands of dollars down the drain From start to finish the experience was horrible my wife wanted the vehicle so we could fit our kids comfortably soon after we bought it the problems From start to finish the experience was horrible my wife wanted the vehicle so we could fit our kids comfortably soon after we bought it the problems began the cost to fix is nearing 6000 dollars and they won't help at all even after telling us only now that they knew of the problems but thought it was good enough to sell....if we were told of the problems to begin with we wouldn't be in this situation needless to say calling attorney general's office and getting a lawyer....save yourself the time money and frustration dont go to whitmoyer More
STAY AWAY!!!!!!!!!!!! Stay away!!!! We live over two hours away, we made a deal on a car, they Took my deposit over the phone.We scheduled to Pick up the car on the weeken Stay away!!!! We live over two hours away, we made a deal on a car, they Took my deposit over the phone.We scheduled to Pick up the car on the weekend. We Get a text message from the sales person stating that they sold the car and they will refund my deposit. They stated that it is "policy" not to hold cars but it is ok to take a persons deposit. I passed on two other cars because I had a deposit and a sales agreement on a car. GREAT BUSINESS PRACTICES More
Wonderful experience We purchased our first Whitmoyer car in 2017 from Brandon Thomas. The entire experience was wonderful. Brandon covered ALL the bases and was friendly, We purchased our first Whitmoyer car in 2017 from Brandon Thomas. The entire experience was wonderful. Brandon covered ALL the bases and was friendly, knowledgeable, and through. He went out of his way to make sure we were happy with our purchase. Since that first purchase, we bought another vehicle this year from Brandon. So did our son and my sister-in-law. I can recommend this auto group with good conscience and no reservations. Great people! Great service! Kurt Chillas More
Best Dealership in the Area! If you're looking to buy a new or used car, or have service performed, make sure you come to Whitmoyer. I mad a mistake of going to another dealer in If you're looking to buy a new or used car, or have service performed, make sure you come to Whitmoyer. I mad a mistake of going to another dealer in the area due to being closer to my work for easy of service, but what a mistake that was. I'll never do that again and will be back to Whitmoyer for all my needs where I'm treated with respect, dignity, honesty, and professionalism!!! More
Will not go back The worst part of my experience wasnt the horrible 'deal' I got on my vehicle, it was walking out after signing the paperwork to find the sales guy Pa The worst part of my experience wasnt the horrible 'deal' I got on my vehicle, it was walking out after signing the paperwork to find the sales guy Paul Abrams packing up my personal belongings from the vehicle I was trading in. I felt so violated that he was going through my stuff. More
Only place I trust I have bought 3 vehicles from here. My father had done years of business with them as well. I will never take my business anywhere else. Including the I have bought 3 vehicles from here. My father had done years of business with them as well. I will never take my business anywhere else. Including their service department. They are always able to get your car in when you need to. And they are quick with getting it back. I have never had a bad experience with them and have never had to bring my car back after they have worked on it. I HIGHLY recommend them to everyone! More
2013 Chevrolet Equinox From test drive to purchasing by far the best experience I've had with a dealership! I would definitely recommend to family and friends for their futu From test drive to purchasing by far the best experience I've had with a dealership! I would definitely recommend to family and friends for their future purchases!! More
Ford Focus purchase at Whitmoyer The whole process of test driving to buying and post sales service was great. I would send my friends and family here. Very Friendly and listened to m The whole process of test driving to buying and post sales service was great. I would send my friends and family here. Very Friendly and listened to my needs. Thank You More