Whitmoyer Auto Group
Mount Joy, PA
Filter Reviews by Keyword
By Type
Showing 101 reviews
Dealership answered internet request promptly and followed up with specific vehicles and low prices. The prices were honest and did not change when I got to the dealership, like at some dealers. Matt followed up with specific vehicles and low prices. The prices were honest and did not change when I got to the dealership, like at some dealers. Matt stuck with me and continued to answer my inquiries as my vehicle of choice changed. More
The sales representatives listened to "me" and The sales representatives listened to "me" and knew exactly what I wanted in a car. They were all very knowlegeable and efficient to my needs. Eve The sales representatives listened to "me" and knew exactly what I wanted in a car. They were all very knowlegeable and efficient to my needs. Everything involved in the purchase of my new vehicle was explained in details that I understood from my ordering point, through my financing options, savings options, and the delivery and pick up of my new vehicle. The staff were professional and friendly and were always available to answer any questions I may have had. I appreciate being considered a valuable customer. They have advised me to call with any questions or issues that may arise. More
I was helped by Mr. Beaver within minutes of being at the dealership and he was able to help me into the perfect vehicle for myself and my family. He answered all the necessary questions I needed answered be dealership and he was able to help me into the perfect vehicle for myself and my family. He answered all the necessary questions I needed answered before buying the vehicle. Also I was able to take as much time necessary to drive the vehicle and be sure it was everything he promised me. Matt was very appropriately dressed and overly professional to me and my fiancé. Overall a very smooth and simple procedure in buying a car that I have no qualms with. I would not recommend any other dealership. More
Matt was very easy to work with and helped us get the exact car that we wanted. I am very glad to have found him and cannot imagine purchasing another car anywhere else in the future. exact car that we wanted. I am very glad to have found him and cannot imagine purchasing another car anywhere else in the future. More
In our attempt to lease 2 Ford Fusions for our sons, we visited several dealers in the Harrisburg area but were not pleased with their sales tactics. Ultimately we traveled about 25 miles from home to Whi visited several dealers in the Harrisburg area but were not pleased with their sales tactics. Ultimately we traveled about 25 miles from home to Whitmoyer and the trip proved to be worth the effort. Everything was handled promptly and with exceptional courtesy. There was no nonsense in the price discussions - everything was disclosed up front. Eric Koser and Brian Misavage were friendly and straightforward. We had fairly specific requests regarding the cars we wanted - 2 Fusion Sports in Tuxedo Black. They located the cars we wanted (which other dealers were unwilling to do) and had them transported to Whitmoyer Ford within a couple of days. The paperwork was handled effortlessly. The entire shopping and delivery experience was a pleasure. We'll be back when the leases are up on these two cars. If you are in the area and looking for a Ford dealership I doubt you could do better than Whitmoyer. More
I bought my Focus at Whitmoyer Ford. I love my car! They are honest and if are looking to be treated right, look no further. Their service dept. is really great too. Free car washes any time i want. They are honest and if are looking to be treated right, look no further. Their service dept. is really great too. Free car washes any time i want. Things like that separate them from anyone else in my opinion. After the sale is where they have shined the brightest! Mike was like no other salesman I've ever dealt with before. No pressure, knew his product inside and out, and genuinely cared about my satisfaction before and since I bought my car. Curt was great with the paperwork and took the time to explain everything to me. Also, Ian in service is so friendly too! BUY FROM WHITMOYER!! More
I bought my new Ford Escape from Mike Costa at Whitmoyer Ford..what a genuinely "nice" guy...not at all your typical salesperson. It actually felt like I was dealing with a friend throughout the entire pro Ford..what a genuinely "nice" guy...not at all your typical salesperson. It actually felt like I was dealing with a friend throughout the entire process. I can't say enough good things about him, as well as the service department. I just had my first oil change, and the guys in Service were just as great to deal with as Mike was. I've had a couple of follow-up phone calls from Mike, also...no sales gimmicks...just checking in to make sure I was happy with my purchase. I would most certainly recommend Whitmoyer (and Mike!) to my friends and my family, and he will definitely have my business for any cars my family buys in the future!! More
When Mike called and asked me to rate Whitmoyer Auto Group here, I replied that it would be my pleasure! I bought my Escape Hybrid last year from Mike. It was so refreshing to deal with Whitmoyer's. Group here, I replied that it would be my pleasure! I bought my Escape Hybrid last year from Mike. It was so refreshing to deal with Whitmoyer's. Mike made sure I was taken care of from start to finish. He still calls and checks up on me and my Escape. I also use them for service. I get free oil changes and they wash my car every time it's in. Doug and Ian are very friendly, trustworthy and professional. Their waiting lounge is gorgeous. I take my laptop and use the free wi-fi. They make a great pot of coffee too! I've gotten a free update to my SYNC system too which I absolutely love. I've used the detailing department twice now and they make my car look brand new each time. I've sent several girlfriends from church and my knitting group in to see Mike and they rave just like me. Whitmoyer's is honest, thorough, and they excel at every level of customer service. I'll never go anywhere else! More
Everyone from start to finish provided outstanding customer service. From our first inquiry and subsequent communication on the internet, we were treated in a pleasant and professional manner. The int customer service. From our first inquiry and subsequent communication on the internet, we were treated in a pleasant and professional manner. The internet salesperson was very prompt in responding to all questions and did a thorough job in providing information prior to our visit. We were then set up with an appointment with an on-site salesperson. We were out of town and the saleperson even called to introduce himself and make sure we had directions. The salesperson was knowledgeable and very helpful in all aspects of the sale. We met several other members of the team including Mr. Whitmoyer and everyone was enjoyable to work with. We have worked with many car dealerships and Whitmoyer Auto distinguished themselves in all aspects of their business. We would highly recommend them to others both via the internet and in person. More
The folks at Whitmoyer Auto Group in Mount Joy, PA, treated us wonderfully. We live out of state so there were details to work out according to NC law. Everything went smoothly. We would go back to treated us wonderfully. We live out of state so there were details to work out according to NC law. Everything went smoothly. We would go back to them in a heartbeat and we have told everyone we know about our experience. More