White's Toyota of Lima - Service Center

The entire staff at Allan Nott was amazing! I came in for a simple oil change, but they were all so friendly and caring! Andy was so helpful and very friendly. He has excellent customer service skills. Thank a simple oil change, but they were all so friendly and caring! Andy was so helpful and very friendly. He has excellent customer service skills. Thank you so much for such a great experience! More

The folks at Allan Nott Honda have been very forthcoming with us. When we purchased our vehicle last year, in June 2012, we could not afford the DVD player for our van. However, our salesperson, George Pu with us. When we purchased our vehicle last year, in June 2012, we could not afford the DVD player for our van. However, our salesperson, George Pulfer told us it could be added at a later date. Well, it has been almost a year and we called them and said we were ready to add it to our already awesome van. They scheduled us and got us in quickly and we had the van detailed and they arranged all of this. Plus I had two recalls they needed to check and oil - all of this was completed in a timely fashion and all the members checked above were helpful in this process. Thanks so much. I always recommend Allan Nott when given the opportunity. Thank you, Jamie Sanders More

Friendly the moment I drove in I was greet and I was assisted immediately I made the appointment and I didnot have to wait my time was important to them atlease they made me feel that way which is very assisted immediately I made the appointment and I didnot have to wait my time was important to them atlease they made me feel that way which is very very good A.C. Fuqua 419-222-7870 More

Eric Martin hooked me up!!! From Jessica Randall to Brett Condon the service was outsatanding. A loaner car/rental was ready for me to go. I would definetly recommend the service. Thanks. Condon the service was outsatanding. A loaner car/rental was ready for me to go. I would definetly recommend the service. Thanks. More

I had my Odyssey in for some warranty work. Scheduling was easy and everyone I worked was very helpful. The only reason I rated overall experience a 4 instead of 5 is that I had to contact Honda corporat was easy and everyone I worked was very helpful. The only reason I rated overall experience a 4 instead of 5 is that I had to contact Honda corporate to get a rental car included (warranty work scheduled to take 2 days). After contacting Honda corporate, the dealer called and covered the rental car. I think this issue was caused more by Honda corporate and not the dealer. Everything worked out well in the end. More

We have had the car serviced twice since we bought it. The staff is very friendly to us. They showed us around, offered refreshments, and were very helpful. The only complaint we have is both times after The staff is very friendly to us. They showed us around, offered refreshments, and were very helpful. The only complaint we have is both times after we left there was a very bad, strong odor in the car, and we had to drive with the windows open to try and air it out. The smell lasts for several days, not sure what it is but we don't like it, it's nasty.thank You very much. Andy and Judy Fiely St. Henry OH More

service personnel very knowledgeble, pricing matched the quote, time to service was less than they had indicated. Great service experience. The car came back fixed of the original issue. quote, time to service was less than they had indicated. Great service experience. The car came back fixed of the original issue. More

The service I receive at this dealership has been good down to the friendliness of staff but the wait time and one issue I had with change in my car makes me a little on edge regarding their values. Not t down to the friendliness of staff but the wait time and one issue I had with change in my car makes me a little on edge regarding their values. Not to mention never being able to access the car wash even when my car is in for service. There is still room for improvement at this dealership. More

The communication on the status of your car is usually very good. Today's visit was just the opposite. I did not hear what was being done to my car or the cost until the car was repaired and ready to pick very good. Today's visit was just the opposite. I did not hear what was being done to my car or the cost until the car was repaired and ready to pick up. More

Had my 2010 Civic serviced on Monday the 15th. I have scheduled my appointment online and was pleased with email and SMS alerts about the appointment. The service itself was very punctual and professiona scheduled my appointment online and was pleased with email and SMS alerts about the appointment. The service itself was very punctual and professional. Hardly any wait time. Overall I was very pleased with the service experience. Potential preventive maintenance items to be undertaken down the road were identified and explained to me without any sales pressure. More