White's Toyota of Lima - Service Center

Friendly the moment I drove in I was greet and I was assisted immediately I made the appointment and I didnot have to wait my time was important to them atlease they made me feel that way which is very assisted immediately I made the appointment and I didnot have to wait my time was important to them atlease they made me feel that way which is very very good A.C. Fuqua 419-222-7870 More

I had my Odyssey in for some warranty work. Scheduling was easy and everyone I worked was very helpful. The only reason I rated overall experience a 4 instead of 5 is that I had to contact Honda corporat was easy and everyone I worked was very helpful. The only reason I rated overall experience a 4 instead of 5 is that I had to contact Honda corporate to get a rental car included (warranty work scheduled to take 2 days). After contacting Honda corporate, the dealer called and covered the rental car. I think this issue was caused more by Honda corporate and not the dealer. Everything worked out well in the end. More

Eric Martin hooked me up!!! From Jessica Randall to Brett Condon the service was outsatanding. A loaner car/rental was ready for me to go. I would definetly recommend the service. Thanks. Condon the service was outsatanding. A loaner car/rental was ready for me to go. I would definetly recommend the service. Thanks. More

We have had the car serviced twice since we bought it. The staff is very friendly to us. They showed us around, offered refreshments, and were very helpful. The only complaint we have is both times after The staff is very friendly to us. They showed us around, offered refreshments, and were very helpful. The only complaint we have is both times after we left there was a very bad, strong odor in the car, and we had to drive with the windows open to try and air it out. The smell lasts for several days, not sure what it is but we don't like it, it's nasty.thank You very much. Andy and Judy Fiely St. Henry OH More

service personnel very knowledgeble, pricing matched the quote, time to service was less than they had indicated. Great service experience. The car came back fixed of the original issue. quote, time to service was less than they had indicated. Great service experience. The car came back fixed of the original issue. More

The service I receive at this dealership has been good down to the friendliness of staff but the wait time and one issue I had with change in my car makes me a little on edge regarding their values. Not t down to the friendliness of staff but the wait time and one issue I had with change in my car makes me a little on edge regarding their values. Not to mention never being able to access the car wash even when my car is in for service. There is still room for improvement at this dealership. More

The communication on the status of your car is usually very good. Today's visit was just the opposite. I did not hear what was being done to my car or the cost until the car was repaired and ready to pick very good. Today's visit was just the opposite. I did not hear what was being done to my car or the cost until the car was repaired and ready to pick up. More

Had my 2010 Civic serviced on Monday the 15th. I have scheduled my appointment online and was pleased with email and SMS alerts about the appointment. The service itself was very punctual and professiona scheduled my appointment online and was pleased with email and SMS alerts about the appointment. The service itself was very punctual and professional. Hardly any wait time. Overall I was very pleased with the service experience. Potential preventive maintenance items to be undertaken down the road were identified and explained to me without any sales pressure. More

Great service as usual. Had regular oil change and bought four new tires. Would normally purchase at Sams Club but they were able to match price and do everything at same time. Saved time and money bought four new tires. Would normally purchase at Sams Club but they were able to match price and do everything at same time. Saved time and money with one-stop shopping. More

Took my car in for the 15,000 mile interval plus an oil change (my husband wants this every 5,000 miles or so). He puts a lot of extra miles on the Corolla working in Cleveland. I was in and out in a short change (my husband wants this every 5,000 miles or so). He puts a lot of extra miles on the Corolla working in Cleveland. I was in and out in a short amount of time. More