White's Toyota of Lima - Service Center

Excellent service! Loved the shuttle service...had lunch while the vehicle was serviced. The vehicle was completed when we returned from lunch. We had 15,000 mile service done (oil change, tire rotation, while the vehicle was serviced. The vehicle was completed when we returned from lunch. We had 15,000 mile service done (oil change, tire rotation, etc.) and had the coin-holder replaced as it had broken. I suppose the only negative about the experience was that the labor charge on replacing the coin-holder seemed a bit excessive. I've always had pleasant experiences at Allan Nott and will continue to bring my business to them! More

Good check-in and great service. Loved the shuttle to mall & downtown for lunch. Thanks for providing this very helpful service for long service check-ups. mall & downtown for lunch. Thanks for providing this very helpful service for long service check-ups. More

Scheduled maintenance oil change, brakes, etc. Always have confidence in service department and trust their judgment. Toyotas are the most reliable cars and the dealership and service department have al have confidence in service department and trust their judgment. Toyotas are the most reliable cars and the dealership and service department have always treated me with the utmost respect. More

Very friendly, courtesy staff. The shuttle back and forth to the mall was very nice. Service was completed ahead of schedule. The dealreship exceeded my expectations. forth to the mall was very nice. Service was completed ahead of schedule. The dealreship exceeded my expectations. More

Service was prompt and timely. The service department always works to ensure customer satisfaction. In my situation parts had to be ordered and the status of the delivery was conveyed on a regualr basis always works to ensure customer satisfaction. In my situation parts had to be ordered and the status of the delivery was conveyed on a regualr basis. More

For over 20 years I have had all my vehicles serviced at Allan Nott. I have always found them to be very friendly, and honest, with excellence in quality of work. I have always told everyone that I buy my c Allan Nott. I have always found them to be very friendly, and honest, with excellence in quality of work. I have always told everyone that I buy my cars at Allan Nott because of their service department. More

We had excellent service at Allan Nott! The service department emailed us with a confirmation time for our appointment and included a copy of our description of the difficulty we were having with our v department emailed us with a confirmation time for our appointment and included a copy of our description of the difficulty we were having with our vehicle. After reading it, we realized we had left out some information. We responded to the email with more information and our car's profile was updated. We thought there was a problem with the transmission, but we were told the only issue was one with a wheel and it was still under warranty. Honesty and integrity are clearly a priority for Allan Nott. Although we purchased our vehicle from Allan Nott, we live out of town and frequently take our cars to local shops for the convenience. After our excellent service at Allan Nott, we're rethinking our plan. Thanks, guys! More

Scheduled the 30,000 mile service. As usual was checked in and processed with the usual efficiency. Was shown two air filters that needed replaced and approved this. Used coupons to bring down the cost o in and processed with the usual efficiency. Was shown two air filters that needed replaced and approved this. Used coupons to bring down the cost of service. Am happy with the service-price of parts seems high compared to what the same part would cost at an auto parts store. Great workmanship-have not had to return the car because of this. More

I had a very good experience last week when I took my husband's car in for an oil change. Everything went very well and we were very pleased with the way we were taken care of promptly. There was a who husband's car in for an oil change. Everything went very well and we were very pleased with the way we were taken care of promptly. There was a whole different attitude from the service staff since the last time we were there when staff were very busy doing other things than waiting on customers. As soon as I walked into the service department, a gentleman asked almost immediately if he could help me (sorry, I didn't look at his name and I should have). He was very kind and personable and I felt like he truly was interested in why I was there. When I returned to pick up the car, the same gentleman assisted me and it was a really pleasant experience. In and out in a flash:) He went over each item they did on the car and he assured me the detailing was completed this time since it had been missed on two recent occasions. I was pleased and I thank you for your courteous and excellent service:)))))) More

Allan Nott service has always been very accommodating. Everyone I interacted with was great! Tracy and Brett helped me get the things done to my van that needed done, Avril helped me get home and Jessica Everyone I interacted with was great! Tracy and Brett helped me get the things done to my van that needed done, Avril helped me get home and Jessica stayed open a little late so I could pick up my van. Of course the work was done right, I guess that would be a given... For all the extras,... I thank you! More