White's Toyota of Lima - Service Center

I was called in the morning after dropping my vehicle off the night before. They explained suggested maintenance allong with what was being done to me CRV. My vehicle was ready ahead of schedule. the night before. They explained suggested maintenance allong with what was being done to me CRV. My vehicle was ready ahead of schedule. More

This visit was for a safety recall. Service is always consistent - this time was particularly busy! I appreciate the courtesy shuttle to the mall since the mechanic needed several hours to complete the consistent - this time was particularly busy! I appreciate the courtesy shuttle to the mall since the mechanic needed several hours to complete the work. It's far better than sitting in a waiting room. More

everyone was very friendly and explained details of work completely. Also, the shuttle was offered several time while I waited for the work to be completed, which was nice. completely. Also, the shuttle was offered several time while I waited for the work to be completed, which was nice. More

I appreciate that every time I come in for service, my salesman Josh Gould comes to see how I am doing with my 4Runner. The service department makes sure that they keep me updated on the services my vehic salesman Josh Gould comes to see how I am doing with my 4Runner. The service department makes sure that they keep me updated on the services my vehicle is due for and what they find during the appt do I can keep my vehicle in top condition as I use it to travel long distances pulling a trailer alone. I am always greeted with friendly faces. They never move my seat which I request as I hate to have to readjust everything when I get service while I am away from home. You cannot get better service than from Allan Knott Toyota!! More

Since we were getting a hitch installed and pinstripes put on our minivan, our scheduled service appt was going to take quite a while. A very nice gentleman gave my 2 little girls an activity pack which put on our minivan, our scheduled service appt was going to take quite a while. A very nice gentleman gave my 2 little girls an activity pack which they were thrilled with. They also provided free complementary transportation to a local mall for the 4 hour long appt. I can't tell you how the hitch works yet, b/c we haven't used it, but I'm a little suspect about how well the pinstripes are going to hold up as the ending of the one did not look fully adhered when I got home that day. Overall a B+ More

The rating is based on my 20 plus years dealing with Bob White, John Gould, and the entire staff at the dealership. These people are consummate professionals. White, John Gould, and the entire staff at the dealership. These people are consummate professionals. More

I was very pleased that Honda honored the warranty on the IMA battery even though it had already expired. At first, I thought that I would have to pay the entire cost of the repair. I was relieved not to h IMA battery even though it had already expired. At first, I thought that I would have to pay the entire cost of the repair. I was relieved not to have to pay a large repair bill that would have wiped out all or most of the savings on gasoline realized by driving a hybrid vehicle. More

Overall the experience is positive. However on this trip the part needed was not in stock after I was told on the phone prior to bringing the car in that it was. This was a recall service so why the heck wo the part needed was not in stock after I was told on the phone prior to bringing the car in that it was. This was a recall service so why the heck would the dealership NOT have the part? I had to reschedule. Wasted most of a day. Price of oil change had nearly doubled since last time so will not be having the service department do that any longer. More

We delt with Jarret Hammons for our headlight repair on our 2008 Toyota Avalon. We were very pleased with Jarret's professionalism and concern for our problem. He was prompt and rectified the situation. our 2008 Toyota Avalon. We were very pleased with Jarret's professionalism and concern for our problem. He was prompt and rectified the situation. We would ask for Jarret again in the future. More

I have been a customer of Allan Nott's for over 7 years. I have both purchased a vehicle and have it serviced regularly by them. The Service Advising staff that Jessica Randall has in Brett Condon years. I have both purchased a vehicle and have it serviced regularly by them. The Service Advising staff that Jessica Randall has in Brett Condon and Andrew Burkholder are some of the best in the industry! Whenever service needs performed, I always ask for Adam Williams. I have complete trust in his skills and recommendations on service when it comes to my vehicle. I love my rugged and dependable 2008 Toyota 4Runner and Allan Nott which helps keep it running in top shape! 95,000 miles down and another 200,000 to go...Why would I go anywhere else? More