White's Toyota of Lima - Service Center

Everyone is so nice and attentive. When I was waiting for a shuttle ride, both round tables were full and I was standing in my heels waiting and was getting fatigued and someone must have noticed and the for a shuttle ride, both round tables were full and I was standing in my heels waiting and was getting fatigued and someone must have noticed and they directed me to another room with additional seating. I was very greatful. She also said they would come get me when the shuttle arrived. The shuttle service is a wonderful service, and the drivers are so kind. More

Allan Nott Honda has Excellent customer service! Will continue to purchase vehicles from this location and continue to trust them for all our service needs! continue to purchase vehicles from this location and continue to trust them for all our service needs! More

My car battery died. I called in a panic as it was nearly 5:50 p.m. Jessica told me if I could get there by 6:00 they could get me a new battery. I was able to have a coworker jump start the car and was able 5:50 p.m. Jessica told me if I could get there by 6:00 they could get me a new battery. I was able to have a coworker jump start the car and was able to get to the dealership by 5:50 p.m. They got me right in and installed a new battery in less than 20 minutes! Jessica and Andrew were fabulous, very friendly and helpful even though it was the end of the day and they certainly wanted to go home. More

I did not have an appointment for service, but was planning on picking up a new car. While I was there, the service dept. checked my tire pressure alerts and found and repaired a hole in the tire. Jef planning on picking up a new car. While I was there, the service dept. checked my tire pressure alerts and found and repaired a hole in the tire. Jeff was super friendly and happy to "fit me in" the schedule! Thanks! Amy Eblen More

I wanted to take a moment to share a very positive expericence with the Allan Knott dealership in Lima, OH. I stopped to have my climate control knob looked at, as it had "punched all the way back in expericence with the Allan Knott dealership in Lima, OH. I stopped to have my climate control knob looked at, as it had "punched all the way back into the dash" so I could not adjust my heat:( at -3'). Jeff looked at it, and then Larry stopped out to look at it. Although a part had to be ordered to fix it, they got it back in position temporarily, so I could have heat during this Artic Clipper. They were very pleasant and went above and beyond, which is not something I get to experience very often. (Also, Larry was on his lunch break and came out to look during his break). I want to acknowledge both of these employee's and thank them both so much. Great Job guys, I hope your bosses know how lucky they are to have you both, Sheri J. Singer Lima, Ohio More

the people at Allan Nott Honda are great people to work with very professional what they do.would recommend them to anybody. Service was excellent with very professional what they do.would recommend them to anybody. Service was excellent More

The mirror on the driver's side had been broken when we pulled our 2013 Toyota Sienna into our garage. At the last service (oil change, etc.) we received a quote for replacement. We were very pleased we pulled our 2013 Toyota Sienna into our garage. At the last service (oil change, etc.) we received a quote for replacement. We were very pleased when the actual cost of replacement was more than $60 less than the original quote. Jessica Randall had E-Mailed a coupon for a 15% discount to me. Carol Stauffer More

Easy service, dropped car off Saturday morning and picked up car Sunday at our leisure - didn't interfer with weekend plans. satisfied with service, Dave Frick up car Sunday at our leisure - didn't interfer with weekend plans. satisfied with service, Dave Frick More

Have always had excellent service at Allen Nott. Keaton Meadows was especially friendly and answered all of our questions. The fresh coffee available while I waited was also appreciated. My wife took the Meadows was especially friendly and answered all of our questions. The fresh coffee available while I waited was also appreciated. My wife took the shuttle to the mall while our van was worked on and didn't have to wait to return. I would recommend this dealership in a heart beat. We have bought all our cars here and had them all serviced here. Keep up the good work. More

When I enteredd the building I was immediatly greeted by the service agent who welcomed me in to get started. I was treated very kindly. I was over my free service by a small amount of miles but they were the service agent who welcomed me in to get started. I was treated very kindly. I was over my free service by a small amount of miles but they were kind and honored it. Everyone is so friendly and the service manager is exceptionally kind and wants all customers to be pleased. Thank you More