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White's Toyota of Lima - Service Center

Lima, OH

4.4
658 Reviews

658 Reviews of White's Toyota of Lima - Service Center

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March 23, 2014

I got the service appointment quickly. The car was in for a routine oil change/check up and it was found that it needed brakes. Jeffrey was very professional on how he contacted me. The work was conduc More

by thomas68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey in service dept.
Mar 26, 2014 -

White's Toyota of Lima responded

Hi thomas68, With "attention to detail" being one of our core values here at the dealership, we take great pride in being brilliant in the basics, and paying attention to getting the "little" things done right the first time. Thanks for the review, Thomas!

March 10, 2014

The service at Allan Knott is fast, convenient, pleasant, and the price isn't too bad. The quality of the work seems to be good and they let me bring my own oil (Mobile 1 Synthetic) so I can save money. Pr More

by choskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 13, 2014 -

White's Toyota of Lima responded

choskins, The folks back in service strive everyday to ensure that they provide everyone that walks through those doors with a better experience at a better price than our competition. Us using your own oil is just a small part of that superior experience. Thank you for the kind words. We'll see you next time!

March 07, 2014

The shuttle service while waiting on my car to be serviced was very convenient! I got all my errands finished and when I returned my car was ready to go. More

by brown2341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 08, 2014 -

White's Toyota of Lima responded

Hey brown2341!, I'm glad you enjoyed the shuttle service! Here at Allan Nott, we always put our customers first from the second you walk through our doors. Providing you with a shuttle service is the least we could do, and it is very convenient for customers here that need to get stuff done but can't because their car is in the shop. Thanks! And hopefully we will see you again in the future!!!

March 04, 2014

They did everything as promised including returning the vehicle before the time promised. This team has always gone the extra mile, I highly recommend them to others. More

by Jdillon1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2014 -

White's Toyota of Lima responded

Thank you for recommending us, Jdillon1963. Since urgency is one of our core values, we stress serving one another and our customers quickly, while finding reasons to do things now rather than later. We hope to continue our great relationship with you for years to come! Thanks again!!!

February 28, 2014

I had concerns about the condition of my brakes from previous courtesy inspections sheets and an opinion given at another location when the tires were rotated. Jeff took the time to explain everything More

by 1234j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 01, 2014 -

White's Toyota of Lima responded

Thanks for the great review, 1234j! "Attention to Detail" being one of our core values, we are happy to hear that Jeff took the time to explain everything, and give you the confidence needed for a road trip in your Odyssey. We hope to continue happily servicing your vehicles in the future, and we aim to allow you to retain the confidence in us that has defined our relationship thus far. Thanks again 1234j!!!

February 22, 2014

I cant say enough about your dealership We bought two cars at the same time in 2012 The service people from the top to the people that work on our cars are just great. I tell everyone this is the place t More

by heringhaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2014 -

White's Toyota of Lima responded

Wow, thanks Don! From providing our waiting customers with a newspaper, to having coffee available on the house, we truly love providing our valued customers with the best experience they can possibly get. Tell the rest of our friends in Ottawa we said hi, and we'll see you next time! Thanks again Don!!!

February 19, 2014

As soon as I came in I was greeted with a smile by the service team. I personally worked with Jessica during this visit. Jessica goes above and beyond the task of just fixing your vehicle. She made sure I More

by Lil_Biggie0684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2014 -

White's Toyota of Lima responded

Thanks for recommending us, Lil_Biggie0684! Everyone at Allan Nott, whether it be in sales, service, or parts, takes great pride in doing what they can to meet your automotive needs with a smile! Please do recommend us to your friends, family, and neighbors!

February 17, 2014

I love going here for service everyone is always so nice and helpful. Jeff was very upfront and honest with what needed done. I'll never go to another Honda dealer again. Thank you very much! More

by Nikijo4062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nikole coppler
Feb 17, 2014 -

White's Toyota of Lima responded

Your welcome! and Thank you!!! We look forward to keeping your business for many, many years Nikijo4062. Honesty is a very important policy here at Allan Nott. "Integrity" is one of our core values here, and we think honesty plays a big part in that value.. Thanks again!

February 16, 2014

Since I have bought my Honda Odyssey I have had great service every one has been very nice, but I guess the one that was the best for me was Jeff, very pleasant always a smile and courteous. More

by KarenDavisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2014 -

White's Toyota of Lima responded

We love Jeff here as well! Here at Allan Nott we try to stick to our guns on what we call the "20 foot rule". This is our dealer wide rule that everyone within 20 feet of each one of our staff is welcomed with a smiling greeting and that all of our great customers are tended to by a staff member. Thank you KarenDavisson, and we look forward to taking care of anything your Odyssey needs for years to come.

February 15, 2014

Doesn't matter which car I bring, I'm always taken care of. Special mention to technician Bill Clark for taking care of my Hondas! More

by Brogee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2014 -

White's Toyota of Lima responded

Bill and the rest of the folks here at Allan Nott are more than happy to service any and all of your vehicles, Brogee! We take a tremendous amount of pride in tending to all of your Honda needs. Keep coming back!!!

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