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White's Toyota of Lima - Service Center

Lima, OH

4.4
658 Reviews

658 Reviews of White's Toyota of Lima - Service Center

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May 31, 2014

Big saving!! They saved me over $1000 by finding out the part that needed replaced was still under warranty!! And my car is a 1998!! I was so happy!! More

by wandajuner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can not remember the names but they were very nice and helpful.
Jun 04, 2014 -

White's Toyota of Lima responded

We're glad we were able to help, wandajuner! We do what we can to make sure our customers needs are met! We're thrilled that you're thrilled! Thanks!

May 22, 2014

Always Excellent From the sale of my vehicle to service 7 years and 170,000 miles later the customer service and customer experience has always been excellent. I cont More

by Jerider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 04, 2014 -

White's Toyota of Lima responded

Thanks for recommending us, Joann! We love the fact that we've been able to take care of your automotive needs for so many years and miles, and look forward to doing it for many more! Thanks again!

May 08, 2014

105,000 mile service Service reps were friendly and ready for me at the time for the appointment. Service was done promptly and in the time estimated. James Bode More

by jamesbode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bode
May 15, 2014 -

White's Toyota of Lima responded

Here at the dealership, we preach "Urgency" as one of our core values. It is good to see our service department being recognized for practicing that value to it's full extent. We are happy that you were satisfied with our service, and look forward to seeing you again in the future! Thanks!

May 05, 2014

Prius brake job Work was completed on schedule, no problems with quality. Price was reasonable for work performed. First rate service facility with comfortable custo More

by BRampe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2014 -

White's Toyota of Lima responded

Please do recommend us! We surely appreciate it! And hopefully you are enjoying driving your Prius as much as I enjoy driving mine. Thanks, BRampe!

April 30, 2014

Thank you for your service I never have any problems when I go to the dealership. Great bunch of people. Friendly, nice. However, it is bit expensive for replacement parts. More

by LJScott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 09, 2014 -

White's Toyota of Lima responded

Thank you very much for your kind words! I am very sorry our pricing was not up to your satisfaction. I can assure you that you were given the best available option at the best price we could give you. The next time you stop in, we will be sure to work with you directly to help make sure you get the best possible available pricing. We thank you very much for your business, and look forward to seeing you again in the future! Thanks LJScott!!!

April 22, 2014

appreciation Keaton Meadows was most helpful. The personal comfort of customer was fantastic. Shuttle service so appreciated. When I buy ANOTHER Toyota it will More

by Nyletta Nofer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2014 -

White's Toyota of Lima responded

Thanks for being a Toyota, and an Allan Nott customer! I will make sure that Keaton is commended for being helpful. We do consider our customers family, and what better way to treat family than providing the comfort of home. We're glad that you enjoyed our shuttle service, and can't wait to see you again in the future!

April 09, 2014

Great service - fast & easy The staff at the service center is always friendly and informative. Service is completed quickly and for a good price. The waiting area is clean, and More

by atomber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2014 -

White's Toyota of Lima responded

Hi atomber, We are very happy you were satisfied with both the people and the waiting area of our service department. We stress both friendliness and thoroughness as a big chunk of our "better experience". Thanks for everything!

April 03, 2014

Taking care of an update I was very pleased with the level of friendliness in the service department. All I have to do is park the car and they take the care of the rest, incl More

by fitzinhistory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2014 -

White's Toyota of Lima responded

Fitzinhistory, Our no-hassle approach is part of how we make our customers feel valued, like family. Thank you for being part of our family, and for taking time to write up this review. I will make sure that our service department is recognized for this. Thanks again!!!

March 30, 2014

The service department got me in for regular maintenance service at a time that was convenient for me, and they called me to let me know they had found some other items needing attention. Brett gave me a l More

by Cheryl467
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2014 -

White's Toyota of Lima responded

Hi Cheryl467, We are happy that you were pleased with your service from Jeff and Brett. At Allan Nott, "Attention to Detail" is a big part of how we operate in the service department. That means calling to attention things that other dealerships may have missed, while becoming brilliant in the basics. Thank you for everything, and we look forward to seeing you again in the future!

March 26, 2014

I have always trusted Allan Nott with all of my service work on my Toyota 4 Runner. Jeff Dauterman was great to work with! He always has a very positive and enthusiastic attitude. Adam Williams is the t More

by knebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Williams
Mar 31, 2014 -

White's Toyota of Lima responded

Thank you for trusting us with your vehicle needs, knebel. And we absolutely love having Jeff and Adam on our Allan Nott team! We look forward to seeing you again in the future, and I will be sure to let Jeff and Adam know the kind words you have said about them. Thanks again!!!

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