White's Toyota of Lima - Service Center

Toyota recall work on my 2013 Camry They were on time for my appointment to have my car's software for the torque converter shudder to be replaced due to a recall. They got my car in qu They were on time for my appointment to have my car's software for the torque converter shudder to be replaced due to a recall. They got my car in quickly (the next day) after I received my recall letter. Very friendly and courteous. Dean Bollenbacher More

Air Filters were Beyond Disgusting! I brought my 2009 Prius 4 door sedan hybrid for its routine oil & filter change. It has over 130,000 miles on it & routine check-up. I had received I brought my 2009 Prius 4 door sedan hybrid for its routine oil & filter change. It has over 130,000 miles on it & routine check-up. I had received a birthday certificate for a free oil & filter change & was taking advantage of this very generous gift(a great birthday present!). Jeff called me to the service area to show me my cabin air filter & the other air filters for my Prius. I could not believe how disgusting they looked!! So grateful to Jeff Sousa for pointing this out & recommending replacement. Appreciated the thoroughness of the check-up. Also, appreciate the follow-up phone call after each service call. I am a pleased service customer. Thank you, Jeff. More

Auto Repair I had a sudden need for a repair and a very short time frame to work with. Even though their schedule was full, they got me in immediately and had my I had a sudden need for a repair and a very short time frame to work with. Even though their schedule was full, they got me in immediately and had my car fixed in less than a 1/2hr. But the best part was that at no point did they try to sell me anything that I did not need! This was by far the best dealership service experience I have ever had. More

sassz@aceweb.com "Routine Oil Change and "Tire Rotation" This is the first time my wife came with me and she was very impressed with the excellent service. She loved the fact a Courtesy Car was provided to This is the first time my wife came with me and she was very impressed with the excellent service. She loved the fact a Courtesy Car was provided to drop us off at The Lima Mall and return to pick us up when the work was finished. Thank you! More

Great service..always Always receive superior service from staff. Had tire replaced in addition to 10k mile service. Great people and World Class service every time. Tha Always receive superior service from staff. Had tire replaced in addition to 10k mile service. Great people and World Class service every time. Thanks, again! More

service review I was able to get in and out very quickly. Everyone was very helpful and quick to ask how I could be helped. Thank you for your quick and friendly se I was able to get in and out very quickly. Everyone was very helpful and quick to ask how I could be helped. Thank you for your quick and friendly service. More

scraping noise Jeff Sousa, Service Advisor, at Allan Nott Honda-Toyota was very friendly and helpful, answered questions and kept us informed. Thanks, Jeff, for tak Jeff Sousa, Service Advisor, at Allan Nott Honda-Toyota was very friendly and helpful, answered questions and kept us informed. Thanks, Jeff, for taking care of the problem. More

Flashing Light - Fast Solution Our check engine light was flashing so came to our Honda dealership. Jeff Sousa, the Service Advisor, was friendly and understanding. Concerned, he a Our check engine light was flashing so came to our Honda dealership. Jeff Sousa, the Service Advisor, was friendly and understanding. Concerned, he adjusted the service line up and got us in quickly. In just over an hour, our car was ready and much to our surprise and extreme pleasure, it was under warranty. It is great knowing that where we purchased our Honda, we also receive such friendly immediate service. Thank you!! More

The guy's are good The service advisor Jeff was great. I came into the dealership to get a oil change and new battery put into my keyless entry pad. He was fast, friendl The service advisor Jeff was great. I came into the dealership to get a oil change and new battery put into my keyless entry pad. He was fast, friendly and professional. He got me in and out before I could even get comfortable. Which ment alot to me Im going there for all my service needs and maybe even a new Accord one day. I would recommend there crew to my family and friends anyday! More

Quick remedy Somehow a needed part was not ordered, but Jeff Sousa quickly and professionally addressed the issue and my car was taken care of in record time. Somehow a needed part was not ordered, but Jeff Sousa quickly and professionally addressed the issue and my car was taken care of in record time. More