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White's Toyota of Lima - Service Center

Lima, OH

4.4
658 Reviews

658 Reviews of White's Toyota of Lima - Service Center

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March 20, 2016

A Happy Prius Owner I was well satisfied with the service I received on my Prius. I had my 150,000 mile checkup and it was done very efficiently. The technicians were ver More

by siennaowner65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2016 -

White's Toyota of Lima responded

Siennaowner65, thank you for the five star review! Our technicians strive to take care of your vehicle right the first time, and they will help you get the extra 150,000 miles on your Prius! Thank you for choosing Allan Nott!

March 10, 2016

Wonderful The service experience center was amazing. They were quick and efficient. They were concerned with our well being. They took care of us and treated us More

by SaraNoele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
Mar 11, 2016 -

White's Toyota of Lima responded

SaraNoele, thank you for the five star review! Our Service Team is top notch and without them we couldn't continue to offer wonderful experiences to our customers! We follow the golden rule here and treat people the way we want to be treated! Thank you for choosing Allan Nott.

March 07, 2016

Great experience Every time i go to this dealership, they are super nice and my car is done on time. They know me by name and if i ever just have a questiin because a More

by Neca15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ward
Mar 07, 2016 -

White's Toyota of Lima responded

Neca15, thank you for the five star review! It's awesome to hear that you always have a great experience with us! We are always here to help! Thank you for choosing Allan Nott.

February 18, 2016

service wonderful, friendly service...prompt and great work..i would take my car back many time for this work. the place is always very clean and comfortable More

by carguy maggie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leeland Lauvray
Feb 18, 2016 -

White's Toyota of Lima responded

Carguy, thank you for the great review! It is great to hear that you have received a wonderful and friendly service experience! Thank you for choosing Allan Nott.

February 01, 2016

Service was completed without delays and in a timely manner. I took my Toyota in for and oil change and was advised of a current recall that needed done. Both were completed quickly. I asked the service employee More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leeland Lauvray
Feb 03, 2016 -

White's Toyota of Lima responded

Kathy, thank you for your review. We are sorry to hear that you were disappointed during your service visit, please let us know if there is anything you need in the future. We would like to thank you for choosing Allan Nott.

Feb 03, 2016 -

Kathy responded

If you are really interested in pleasing your service customers, I would suggest you activate all features on the vehicle without charge. This is something that should have been completed before the car ever left the lot.

January 31, 2016

***** great job. The crew took care of me . Right when I walk into the door , and went over and a board to do everything to make my visit great. More

by ja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa
Feb 01, 2016 -

White's Toyota of Lima responded

Ja, thank you for the five star review! Glad to hear our crew made your service visit great! We hope to see you soon! Thank you for choosing Allan Nott.

January 28, 2016

Great Service Experience Another fast and efficient service visit. I appreciate the courtesy that is always extended and the fast service. I was in and out in less then 45 More

by Auntbea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ward
Jan 28, 2016 -

White's Toyota of Lima responded

Auntbea, thank you for the five star review! We appreciate your kind words of our service department. Glad to hear that you were in and out quickly as well! Thank you for choosing Allan Nott.

January 27, 2016

Great service experience!! Took my car in on Monday and was able to conveniently make an appointment online. The shuttle service was great and picked me up from my location exa More

by 060290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2016 -

White's Toyota of Lima responded

060290, thank you for the five star review! We are excited to hear that you had a great service experience with us! Thank you for your recommendation and thank you for choosing Allan Nott.

January 23, 2016

Painless and No Pressure I took my 2003 Pilot (235K miles) in for service on an issue that I knew in my heart was fatal. While I was waiting I was looking at new CRV's and HR More

by Happy Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Caitlin Burden
Jan 25, 2016 -

White's Toyota of Lima responded

Happy Deb, thank you for the five star review! We are sorry to hear about your issue with your Pilot but we are very pleased to hear that Caitlin could get you into a new car that you could afford! Enjoy your new car! Thank you for your recommendation and thank you for choosing Allan Nott.

January 18, 2016

Dead Battery replacement goes smothly On Wednesday, January 13, my 2011 Venza would not start. AAA was called, and I was informed that I needed a new battery. AAA got my Venza started and More

by JWELCH339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leeland Lauvary
Jan 22, 2016 -

White's Toyota of Lima responded

JWELCH339, thank you for the five star review! It is great to hear that your dead battery replacement went smoothly. It is also great to hear that you are happy and satisfied with your experience! Thank you for choosing Allan Nott.

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