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White's Toyota of Lima - Service Center

Lima, OH

4.4
658 Reviews

658 Reviews of White's Toyota of Lima - Service Center

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April 08, 2017

Service at Allan Nott Recently we had our vehicle serviced at Allan Nott and were very pleased with their service. We have leased multiple vehicles from them and have never More

by helmke,dorothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2017 -

White's Toyota of Lima responded

Helmke,dorothy, thank you for the five star review! We greatly appreciate your kind words of our Service Team, they work very hard to make sure that every customer has a pleasant experience at our dealership. Thank you for choosing Allan Nott!

April 05, 2017

Top Notch! Allan Nott is one of the best if not the best dealers in the area. We have purchased 5 cars from them. They treat you like family. I was just recen More

by ChristopherAnderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sousa, Ben Harshbarger
Apr 05, 2017 -

White's Toyota of Lima responded

ChristopherAnderson, thank you for the five star review! We work very hard to make every customer feel like family so we appreciate your kind words. We tend to do things differently than other dealers and we do it all for our customers. Thank you for choosing Allan Nott!

March 18, 2017

Multi Point Inspection I had excellent service at Allan Nott Toyota. I had all my questions answered by Jeff Sousa. I was bringing in a leased Toyota for the first tim More

by irish,jane1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa
Mar 20, 2017 -

White's Toyota of Lima responded

Irish,jane1234, thank you for the five star review! It is great to hear that our Toyota Service Team was able to provide you with an excellent experience! We will make sure Jeff sees this review! Thank you for servicing with Allan Nott.

March 09, 2017

Won't back the customer. Not honest. I have a 2015 Accord with a vibration in the cvt transmission. The transmission has to be replaced and can not be repaired at a cost to the customer o More

by Ppa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Ben Harshbarger
Mar 16, 2017 -

White's Toyota of Lima responded

Ppa, we are very sorry to hear that you do not like they way your Accord's transmission runs. If Honda says that the transmission is fine and is working properly, as a dealer, our hands are tied and we cannot make repairs. We hope this will not be your lasting impression of our dealership. We do not like leaving a customer unsatisfied with their experience.

March 02, 2017

Always a pleasure It's always a pleasure to have my Highlander serviced here. The team is trustworthy and knowledgeable. I am kept updated as needed during the servicin More

by finnworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2017 -

White's Toyota of Lima responded

Finnworks, thank you for the five star review! It is our pleasure to service your Highlander! Our Service Team will be very happy to see this review! We hope to see you in again soon. Thank you for making the trip and servicing with us at Allan Nott!

January 25, 2017

Service appointment There was no waiting when I got there. Just drove in and & was greeted by the service department. The waiting area was very nice and everyone was quit More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2017 -

White's Toyota of Lima responded

Steve, thank you for the five star review! We are very happy to hear of your positive service visit. We appreciate your kind words of our staff and facility. We hope to see you in for service again soon! Thank you for choosing Allan Nott.

January 12, 2017

Customer Service The staff has always been courteous and helpful...I have had vehicles from here since the early 1980's and their service has been consistently excelle More

by GavRav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service area staff and shuttle drivers
Jan 12, 2017 -

White's Toyota of Lima responded

GavRav, thank you for the great review! We greatly appreciate your patronage since the 1980's! It is customers like you that have helped us build our dealership to what it is today! Since day one, we have worked very hard to make our customer's experiences exceptional. It is great to hear your experiences have been no different! Thank you for choosing Allan Nott.

January 09, 2017

The BEST! There is no company of any kind in this city that offers the level of outstanding customer service that Nott does! I am always impressed! More

by Leslierig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa, Leeland Lauvray
Jan 09, 2017 -

White's Toyota of Lima responded

Leslierig, thank you for the five star review! We always strive to offer our customer with a better experience so we are very happy to hear that your experience was no different! Our Service Team will be very happy to see this review! Thank you for choosing Allan Nott.

January 01, 2017

Car Repair Needed on Trip Home to Atlanta Thanks extended to Tom Pseekos and Brett Condon for the terrific way they handled our car repair needs. We were on our way home to Atlanta driving do More

by Mcmuland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

White's Toyota of Lima responded

Mcmuland, thank you for the five star review! We are very excited to hear that Tom and Brett were able to get your Odyssey taken care of in a timely fashion, but we are most excited to hear about the way you were treated! Thank you for your kind words of our staff, we strive to offer all our customers with a better experience. We wish you safe travels on your way back home!

December 30, 2016

Timely Service My vehicle service was done in a timely manner. They have a nice waiting room and offer free coffee , other hot drinks, and bottled water. More

by BgN3369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 30, 2016 -

White's Toyota of Lima responded

BgN3369, thank you for the great review! Our Service Team strives to get their customers back on the road quickly and efficiently, it is great to hear that your experience was no different. Thank you for your kind words of our facility. We have all of the amenities in our waiting area to deliver a better service experience to all of our customers. Thank you for choosing Allan Nott.

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