White's Toyota of Lima - Service Center

.Service Dept. Service Department took great care of my granddaughter when she took my car in. Even though there was a delay they gave her great service Service Department took great care of my granddaughter when she took my car in. Even though there was a delay they gave her great service More

Poor customer service My wife and I were treated poorly. The manner and additude in which we were informed on what could be wrong with our 2017 honda was very bad. My wife and I were treated poorly. The manner and additude in which we were informed on what could be wrong with our 2017 honda was very bad. More

Excellant Service was excellent, was kept informed as to the progress. Steve Nungester explained all the details of what was being done. Will be using your se Service was excellent, was kept informed as to the progress. Steve Nungester explained all the details of what was being done. Will be using your service again. More

A+ Service Team Had to have my newly purchased vehicle in for a bad hood latch sensor. The staff was superior as was the experience. Highly recommend them! Had to have my newly purchased vehicle in for a bad hood latch sensor. The staff was superior as was the experience. Highly recommend them! More

Quick and easy. I had to get my oil changed, and I was a little over my mileage for the free services. They still gave me it! Thank God because I had 62 dollars left, I had to get my oil changed, and I was a little over my mileage for the free services. They still gave me it! Thank God because I had 62 dollars left, and hardly any gas. Almost cried when the guy told me I owed nothing! More

Professional .organized, and courteous!! Brett Condon does an outstanding job in the service dept !! He pre-ordered the necessary parts for my service appnt., knowing that we have to travel 4 Brett Condon does an outstanding job in the service dept !! He pre-ordered the necessary parts for my service appnt., knowing that we have to travel 40 miles to get to Alan Nott. In doing so, he saved me an extra trip through his organization and thoughtfulness. I have had experiences with a lot of service manager-types in my life, but Brett is definitely a cut above the rest!! Give that man a raise---what an asset for Alan Nott Honda!!-----MJAY, St Marys, OH More

Buying a new car was the furthest thing from my mind I was at the dealership to simply to get my 5000 mile service. Problem is, I took my wife. She said, "I'm going up to look at cars. I said OK but w I was at the dealership to simply to get my 5000 mile service. Problem is, I took my wife. She said, "I'm going up to look at cars. I said OK but we aren't buying one, and oh, by the way, if they have a Camry/hybrid on the floor, let me know. Well in about 2 mins, no more, here she comes with George, the sales person. Bottom line, I bought the car, which, by the way we love. Traded in the 2014 Prius V which I also loved, but this car is much better in so many ways. This is my second car purchased at Allen Nott's, but my father and sister have been customers for many years. I appreciate how friendly everyone and efficient every one was in this buying process. More

Help when we needed it! When we needed something inspected in a hurry, Bret and Oliver took special care of us and handled our needs which eased our minds, no questions aske When we needed something inspected in a hurry, Bret and Oliver took special care of us and handled our needs which eased our minds, no questions asked. Thanks Guys for being who you are. More

Service center I bought in my Honda Civic in for a repair and told them to call me before repairing the car no one called and they ended up charging me 150 to clean I bought in my Honda Civic in for a repair and told them to call me before repairing the car no one called and they ended up charging me 150 to clean my brakes because they said there was a lot of salt built up causing my car to make noises when I slow down. The noise was still there when I drove it home. So I bought it into buds and they said my noise is not from my brakes after they torn it apart it ended up being my front axle that was causing all the noise. My car is finally fixed because I went to the right place that took their time to look at my car. Thanks Allan Nott for charging me and not fixing my car I asked for a refund but Cody said they will look at it again for free. No thanks! More

Excellent Service Department My wife and I stopped by the Toyota Service Department on January 8, 2018 to have an accessory installed on our recently purchase Toyota Highlander. My wife and I stopped by the Toyota Service Department on January 8, 2018 to have an accessory installed on our recently purchase Toyota Highlander. Since it took a bit over an hour (just dropped in on a busy morning, no appointment), we were able to experience and observe several customer interfaces with the Service Department personnel. In a word: WOW! From the moment we pulled up to the door, we were met and greeted by courteous, personable professionals. Rather than the first time for us to be visit, Allan Nott employees treated us like old friends. We poured a coffee, ate a banana, and relaxed. So for the next hour or so, we watched as each and every customer received the same level of courteous attention that had been given to us. Actually. this attention our wants and needs extended back from our first visit while shopping for our Highlander. The salesman, Steve, sold us the car we wanted; the sales manager worked with us on pricing and the finance manager had us taken care of quickly with some of the neatest computer interface equipment we've ever seen. Our salesman was knowledgeable and made us feel like we were his most important customer. While we had shopped within a ninety mile radius, it was great to find what we wanted, at the price we wanted to pay, just up the highway. While not "in our backyard", Lima is convenient enough that we will use Allan Nott for all of our routine service requirements, too. More