White's Toyota of Lima - Service Center

Got charged over $300 for an alignment just for the issue to never be fixed. Very much appreciated to never be fixed. Very much appreciated More

When my car is serviced my dashboard readout gets changed… the service ppl never put it back to what is was when I came in! This is annoying.. And, they do not listen when I say that all I want is changed… the service ppl never put it back to what is was when I came in! This is annoying.. And, they do not listen when I say that all I want is an oil change.. they come in and ask about other services… More

The service center quality has continued to decline since being under the White's Toyota name. The staff is friendly, however from finding a completely loose lugnut, splashguard not being tacked up x 2 after being under the White's Toyota name. The staff is friendly, however from finding a completely loose lugnut, splashguard not being tacked up x 2 after maintenance, parts of vehicles being broken or damaged, the tire indicator never being reset after each visit, to being called that the service technician doesn't know how to open the hood, etc, I have lost all faith in this site for both vehicles. All vehicle purchases and maintenance have been solely at this dealership/service center for over 25 years. I am currently in the market for a new vehicle and will not buy from this dealership, having chosen to go out of town, and I will also have the new vehicle serviced elsewhere. The only thing I will miss is the terrific shuttle drivers and the convenience of this service. More

Very professional and thorough. Explanations are easily understood and costs are shown to you ahead of work so you can decide if you want to get that service done. Explanations are easily understood and costs are shown to you ahead of work so you can decide if you want to get that service done. More

Scheduled update for ceramic coating on my Camry. I brought it in two weeks early for the appointment ( my error). They were able to fit me in and have it completed by 530 that afternoon. Thanks so m I brought it in two weeks early for the appointment ( my error). They were able to fit me in and have it completed by 530 that afternoon. Thanks so much for getting it done that day and saving me a repeat trip to the dealership. More

Travis was excellent! Very thorough and had excellent knowledge about our car.He answered all of our questions. Very thorough and had excellent knowledge about our car.He answered all of our questions. More

We like coming there. We're from Dayton Ohio and we don't mind traveling to a place where you feel like home. You need to look out after you and that's what they do. We're We're from Dayton Ohio and we don't mind traveling to a place where you feel like home. You need to look out after you and that's what they do. We're like family. More

Very personable and nice. ..very efficient in showing their cars...my experience with Ashley was excellent and I didn’t feel pressured to purchase a vehicle out of my budget.. ..very efficient in showing their cars...my experience with Ashley was excellent and I didn’t feel pressured to purchase a vehicle out of my budget..the service dept also was stellar and efficient despite a minor delay in scheduling my car’s oil change More

Easy to schedule service with and very timely with the work done. They texted and called to be sure we knew the car was done and ready to be picked up. Very professional service. work done. They texted and called to be sure we knew the car was done and ready to be picked up. Very professional service. More

If I was able to give 0 stars I would. Since bringing our 2021 Toyota RAV4 hybrid in for service in December 2022 we have had nothing but problems. The dealership replaced a tire and since Since bringing our 2021 Toyota RAV4 hybrid in for service in December 2022 we have had nothing but problems. The dealership replaced a tire and since then the TPMS sensor has been bad. I have taken the car back in to have this fixed at least 5 times possibly 6. I don’t get my calls returned I have to call multiple times to get someone to speak to me. All around a absolute nightmare. More