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White's Toyota of Lima - Service Center

Lima, OH

4.4
658 Reviews

658 Reviews of White's Toyota of Lima - Service Center

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July 11, 2023

I always get good service, however this time I had to wait almost 2 weeks to get my car serviced. More

by TERRILH519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know these people in service dept
July 09, 2023

Just a little aggravated that I paid 1970$ for new rims then after installed one rim didn't match so I had to come back a few weeks later to get the right rim. You would of thought that someone would of ca More

by daadkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

White's Toyota of Lima responded

We are so sorry you had such a bad experience with us. Thank you for bringing this to our attention, as we can use this to better our team in the future. If there is anything we can do to earn your business back please reach out to Makenzie at 419-331-0381. Again, we are sorry that you had such a bad experience with us, as we strive to give every customer the greatest experience we can at White's and thank you for giving us the opportunity to train our staff to prevent this from happening in the future.

July 09, 2023

Everything was doing according to the instructions they did a good job. I appreciate it. Thank you. God bless. More

by RNLDKRWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

The service is very friendly and fast ! Even without an appointment I was done quickly More

by WATADEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

The courtesy and professionalism of the staff are second to none. They also do great quality work! More

by THEBRICKNERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

I think that I already sent an expression of appreciation, specifically for Tyler in the service department (who dealt with us), as well as the receptionist More

by keithhamblen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Overall the service from this dealership is adequate but they have poor communication and could do better. More

by MDDEVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ginter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Very personable and loyal to their customers and make you feel special every time you visit More

by DINGLEDINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ginter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Max is an awesome dealer! Helped me out when I really needed it! They were able to get me out of my lease and were ready with a couple of options when I walked in! More

by SHAYB1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Helpful team trying to figure out the best way to proceed with the issues I was having. More

by jlsmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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