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White's Toyota of Lima - Service Center

Lima, OH

4.4
658 Reviews

658 Reviews of White's Toyota of Lima - Service Center

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July 15, 2023

Very pleasant and explains everything about the problem I had with my car. Will contact them again with any problems I have More

by emtjoanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Always have had a great experience and service here. We have both a Toyota and Honda. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Helmke
July 14, 2023

The appointment was on time, the work was completed in reasonable time and the employee communicated efficiently More

by RCTUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name.
July 14, 2023

Answered all my questions. Took the time to explain everything. Waited on me even though I was early. Got out of there in a good time. More

by WADE.E.JOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Couldn’t be more happier with the Tacoma. The staff was kind and courteous. Evan Miller was on top of every need. Awesome salesman More

by galvinrn123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

All my questions were answered with the upmost patience and they took the care to truly make me feel confident in my choice. I wasn't rushed at all and they feel like family with how personable they are. More

by kysuemo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

They did great, very informative and helpful. The polyseal looked great. The paperwork is easy to ready and helpful because we picked up after hours More

by ARCHER8US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Whites Toyota of Lima has Bad business they over looked problems on my vehicle NOT satisfied at all with my visit at all More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

White's Toyota of Lima responded

Charles, we are so sorry that you had this experience with us. We would love to fix our relationship with you. If you could please call Rob Helmke, our Toyota Service Advisor, at 419-331-0381, he would love the opportunity to solve any problems you have had with your experience, and hopefully gain your respect back for our business.

July 12, 2023

Courteous & thorough but wait times tend to be too long for the routine maintenance performed. More

by eflick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

We are always impressed with the service at Whites Toyota. Efficient, helpful, professional. We will continue to recommend Ben at White's Honda/Toyota. Linda and Dean Duesler, Ft Wayne IN. More

by LDUESLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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