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White's Toyota of Lima - Service Center

Lima, OH

4.4
658 Reviews

658 Reviews of White's Toyota of Lima - Service Center

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August 19, 2023

Excellent service and friendly staff. Definitely a great place for your Toyota needs. Took in for service and tire rotate. More

by Jliechty11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

Although there was some confusion as to the work to be performed they were curtious and finally corrected the situation More

by JCCLEM1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
August 18, 2023

Staff is easy to work with and understand. Appointments are on time. This is a great dealership. More

by LAG031958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

The service department is excellent— timely, friendly, and knowledgeable. They are one reason o buy my cars here. More

by kenandsusan
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

They have great service. The staff is very helpful and polite. They also have a convenient door to door ride service More

by DEB.SIMP1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Friendly, clean and effective. All of my concerns were met & no pressure for up sales. More

by dennis.morgan357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Pleased with the service I received. I brought my car in before the scheduled time and you had it finished early. Thank you. God bless. More

by bevteman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

I bought my Prius V new in 2012 and has had it serviced nowhere else. I have come to trust and appreciate the service and knowledge that I've benefited from over the past eleven years. More

by kunderts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan McBeth
August 11, 2023

Went for routine oil change, they tried to sell me or guilt me into 4-5 other “highly recommended” services. When I asked about getting a interior detail service I had already purchased from the previous More

by SWEEETLOU01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy who met me at the door
Aug 11, 2023 -

White's Toyota of Lima responded

We are so sorry you had such a bad experience with us. Thank you for bringing this to our attention, as we can use this to better our team in the future. If there is anything we can do to earn your business back please reach out to Makenzie at 419-331-0381. Again, we are sorry that you had such a bad experience with us, as we strive to give every customer the greatest experience we can at White's and thank you for giving us the opportunity to train our staff to prevent this from happening in the future.

August 09, 2023

Mike Cowden was wonderful to work with and made sure I was kept abreast of all changes and stages. Thank you Michael for making this repair easy and seamless. More

by MARTHA.OSBORNE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cowden
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