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White's Toyota of Lima
Lima, OH
2,443 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,443 reviews
May 01, 2024
Ashlie was amazing! ! I enjoyed working with her and found the perfect vehcle for me! ! I enjoyed working with her and found the perfect vehcle for me! More
by DKUHLMAN22
Verified CustomerEmployees Worked With
April 28, 2024
George has. Always been ur favorite. He’s a good man. They have always treated us well. Always been ur favorite. He’s a good man. They have always treated us well. More
by nepqueen
April 24, 2024
Jaime (Sam) Delgado did an excellent job of helping us with the several months long process of looking for, test driving, and then choosing the right car! From start to finish he was very professional with the several months long process of looking for, test driving, and then choosing the right car! From start to finish he was very professional, kind, patient, and caring. *Side note… while were there the one day, some customers who spoke Spanish were there, and Sam was able to speak Spanish with them and really engage with them and seemingly help them to feel very welcomed. What an asset Sam is to your company, in many aspects! Jamir Manley was also very professional, helpful to us multiple times, and kind. George Pulfer was professional and helpful the one day while Sam was finishing up with another customer. Zoey Ludington was very professional, super sweet, and a great help as well, assisting us by showing my husband & I all the gadgets and advanced technology the car has to offer, and walking us through using the different features. Thank you!! We are pleased with our purchase and appreciate the great service that we received. This is our fifth vehicle purchased from you all, and we will be back in the future! ~Becky (Rebecca) Shellabarger More
by COLSHELL
Employees Worked With
Other Employees :
Jamir Manley
April 21, 2024
Friendly. Easy to work with. Great selection of used cars. Will be repeat customers. Lucas did a great job. Easy to work with. Great selection of used cars. Will be repeat customers. Lucas did a great job. More
by lkabate
April 20, 2024
I wish White's Honda's employees were as good as Tyler. VERY knowledgeable. VERY helpful. If you're reading this, thank you for helping me Tyler!!! VERY knowledgeable. VERY helpful. If you're reading this, thank you for helping me Tyler!!! More
by TRAINERTOMBG
Employees Worked With
April 14, 2024
Great service and love the shuttle service. Everyone is very friendly. My car was done quickly. Everyone is very friendly. My car was done quickly. More
by LRHIESTAND
April 06, 2024
Great customer service. Quick response time. Service completed well and quickly. Stacey kept me updated on the progress. Quick response time. Service completed well and quickly. Stacey kept me updated on the progress. More
by shari.smith408
Employees Worked With
April 02, 2024
From sales to service to management, always a pleasure to deal with! The only place I go to purchase a new car. deal with! The only place I go to purchase a new car. More
by mneu
Employees Worked With
March 28, 2024
The team worked swiftly to check in the vehicle and had a shuttle to take me to the doctors appointment and pickup time was short. Great service! Thank you! shuttle to take me to the doctors appointment and pickup time was short. Great service! Thank you! More
by AAHRNS2
Employees Worked With
Toyota team
March 28, 2024
Inaccurate information, likely to increase service cost - not consistent with information from other Toyota dealerships not consistent with information from other Toyota dealerships More
by WEITZC
Employees Worked With
