Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
White's Toyota of Lima
Lima, OH
2,462 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,462 reviews
June 09, 2023
Great customer service very friendly, staff and easy to work with on helping customers find the best car for their needs work with on helping customers find the best car for their needs More
by elshoff
Verified Customer
June 08, 2023
Great experience! Sam was great to work with! Honest, kind, funny and very informative! Zoey was friendly and helped to make sure we knew the tech ins and outs of ou Sam was great to work with! Honest, kind, funny and very informative! Zoey was friendly and helped to make sure we knew the tech ins and outs of our new Pilot! Sam called today to follow up. Everyone there took great care of us! Highly recommend!! More
by Angie Green
Employees Worked With
Sam Delgado, Zoey
June 08, 2023
Best salesperson and manager. This is my 4th purchase and service is above and beyond. This is my 4th purchase and service is above and beyond. More
by LSLFARMS
June 08, 2023
I was very pleased with my buying experience. My salesman, Max, and the entire staff was great to work with! My salesman, Max, and the entire staff was great to work with! More
by WOODSB36
June 07, 2023
Nice area to wait. Fast efficient service. Got a free car wash prior to appointment Fast efficient service. Got a free car wash prior to appointment More
by AKIMWALLE1976
Employees Worked With
June 07, 2023
Very nice although my text messages/voice message still is Not working am very disappointed that it is not working. is Not working am very disappointed that it is not working. More
by MHCOOPER55
June 06, 2023
I’ve been a customer since 1992. Service has always been good. I don’t like the frequent turnover of the service managers. My only complaint with this last service, the technician le Service has always been good. I don’t like the frequent turnover of the service managers. My only complaint with this last service, the technician left dirty handprint on my glove box and on my door of my white vehicle. I take care of my vehicle and expect to see my vehicle as clean or cleaner as when I brought it in. More
by JACKIE_NP
Employees Worked With
Didn’t work with any of them-maybe Josh. I would like Tyler back at Toyota Service.
June 06, 2023
They give you a timeline and pretty much stick to it so you know about how long you will be there . When they are done checking your car they go over everything with you so you know if anything is wrong . you know about how long you will be there . When they are done checking your car they go over everything with you so you know if anything is wrong . More
by Kathy schmidt
Employees Worked With
Morgan McBeth
