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White's Toyota of Lima

Lima, OH

4.6
2,462 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,462 reviews

June 19, 2023

Service is good. I have had issues with the sales staff. I find behavior toward customers somewhat manipulative, even toward returning customers. More

by BACHELOR.DEAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gould
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ginter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Woodford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

An excellent service department with an impressive customer service who is knowledgeable about your car needs and with well trained staffs. More

by mouatt21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ginter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan McBeth
June 17, 2023

My car was due it’s first Toyota care maintenance. I had no appointment but walked in early on around 8 AM. They accepted servicing my car. was quick and accommodating. Appreciate their patience. More

by Manjunath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ginter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nungester
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan McBeth
June 17, 2023

Evan was great, responsive, good communicator and is the reason I leased my 2nd Toyota with him. Really appreciated the knowledge and Technology walk through with Ryan… good dude! More

by gregb5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan (technology)
June 17, 2023

They gave my car a clear coat, they also loaned me a car to drive while mine was getting coated. Was very nice of them. More

by bmcdonald11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
June 16, 2023

It way too soon to know the quality of the dealership. We will see..yes More

by dhersey58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rees
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Always pretty good about keeping you informed and up-to date on your services that you need More

by mrt_truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Highly recommend, great sales experience, friendly, helpful and easy going. Listened to needs and wants. More

by bvonsossan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoey Ludington
June 16, 2023

George made things so easy and so positive for our vehicle purchase. Our tech set up person was also exceptional. More

by Otto 54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

It's always Excellent with those guys My experience was good and personal!! Everyone was kind More

by MCELROY_1ST
Recommend Dealer
Yes
Employees Worked With
Cox boys
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