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White's Toyota of Lima
Lima, OH
2,461 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,461 reviews
July 07, 2023
Overall the service from this dealership is adequate but they have poor communication and could do better. they have poor communication and could do better. More
by MDDEVINE
Verified Customer
July 07, 2023
Very personable and loyal to their customers and make you feel special every time you visit feel special every time you visit More
by DINGLEDINE
July 06, 2023
Straight forward, no pressure sales, with a friendly attitude. Bryan had an honest answer to all of our questions and was very accommodating through the purchase process. attitude. Bryan had an honest answer to all of our questions and was very accommodating through the purchase process. More
by ELIZABETH.lennartz
July 05, 2023
Have always been a good dealership for me Have been very satisfied. Would buy from them again. very satisfied. Would buy from them again. More
by MBURCH855
July 04, 2023
The environment was so inviting, we were comfortable the whole time. Very clean, and welcoming. They made the process so easy for us. Highly recommend! whole time. Very clean, and welcoming. They made the process so easy for us. Highly recommend! More
by Lskirvin09
July 03, 2023
Helpful team trying to figure out the best way to proceed with the issues I was having. with the issues I was having. More
by jlsmary
Employees Worked With
July 03, 2023
My 2nd vehicle from White’s: service is convenient, personable, on time & complete. This won’t be my last! personable, on time & complete. This won’t be my last! More
by captrich3
Employees Worked With
Other Employees :
Morgan McBeth
July 02, 2023
Attempt to selll services not needed. Battery, radiator flush, transmission fluid change, rotation and alignment. 52,000 miles. Cabin filter, air filter…..This is wife’s sixth Avalon. Battery, radiator flush, transmission fluid change, rotation and alignment. 52,000 miles. Cabin filter, air filter…..This is wife’s sixth Avalon. Was thinking about Crown, but will most likely go to Lexus. More
by MDGRAM
Employees Worked With
July 02, 2023
Displeasure with service results. All of my tires were set at different pressures after receiving full service at almost 400.00. Tire light came on during trip to Chicago and that’s w All of my tires were set at different pressures after receiving full service at almost 400.00. Tire light came on during trip to Chicago and that’s when I discovered it. Time before that a diagnostic was performed on my Acura MDX for a check engine light. They said it would cost 300.00 plus to fix. I didn’t want servicing for this at the time since the vehicle was old but then later I incidentally found that a harness came unplugged and after plugging it back in the check engine light went out. Both of these incidents leaves me doubtful about the integrity of the service provided at Whites Honda. More
by Paul
