Back

White's Toyota of Lima

Lima, OH

4.6
2,461 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
Contact Dealership

3500 Elida Road

Lima, OH

45807

Directions

By Type

Showing 2,461 reviews

July 14, 2023

Always have had a great experience and service here. We have both a Toyota and Honda. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Helmke
July 14, 2023

The appointment was on time, the work was completed in reasonable time and the employee communicated efficiently More

by RCTUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name.
July 14, 2023

Answered all my questions. Took the time to explain everything. Waited on me even though I was early. Got out of there in a good time. More

by WADE.E.JOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Marcia Sites did a fantastic job from start to finish! Best car buying experience I have had. Big thanks to Cody and Eric for all their help as well! More

by mcanthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Great staff, very knowledgeable. Josh Hawkins was awesome to work with and I will be back for sure! More

by bcontris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Very helpful with picking out the car, inspection & delivery. Have repeated business there many times More

by mowerym51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Customer service was great and helped fast service just need my paint job done appointment More

by feliciacater2u@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Couldn’t be more happier with the Tacoma. The staff was kind and courteous. Evan Miller was on top of every need. Awesome salesman More

by galvinrn123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Whites Toyota of Lima has Bad business they over looked problems on my vehicle NOT satisfied at all with my visit at all More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

White's Toyota of Lima responded

Charles, we are so sorry that you had this experience with us. We would love to fix our relationship with you. If you could please call Rob Helmke, our Toyota Service Advisor, at 419-331-0381, he would love the opportunity to solve any problems you have had with your experience, and hopefully gain your respect back for our business.

July 12, 2023

Courteous & thorough but wait times tend to be too long for the routine maintenance performed. More

by eflick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
34
...