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White's Toyota of Lima

Lima, OH

4.6
2,459 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,459 reviews

July 18, 2023

Courteous staff. Work done in timely fashion. Dealership is a very good place to do business More

by RALLER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Woodford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Very professional acting and looking. I didn’t have to wait very long at all More

by BAKER_SUEZQ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Was unhappy about it taking two hours for an oil change. Probably will not come back for any service. More

by Scott fry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Stacey Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

White's Toyota of Lima responded

We are so sorry you had such a bad experience with us. Thank you for bringing this to our attention, as we can use this to better our team in the future. If there is anything we can do to earn your business back please reach out to Makenzie at 419-331-0381. Again, we are sorry that you had such a bad experience with us, as we strive to give every customer the greatest experience we can at White's and thank you for giving us the opportunity to train our staff to prevent this from happening in the future.

July 16, 2023

Normal good service. Always attentive to customer needs. Communication with customer is always real time as actions occur. More

by RTOMLINSON99@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Very helpful yeah and courteous on delivery of a new vehicle that you don’t quite understand More

by Jbrodman6370
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Very pleasant and explains everything about the problem I had with my car. Will contact them again with any problems I have More

by emtjoanz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

I highly recommend Whites Toyota to anyone looking for their perfect vehicle. Ben Rees worked hard to get me the exact Camry I wanted when other dealers weren’t willing to put in the effort to get me what More

by szahner88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

They did an excellent job at making the purchase fast and easy, as well as being willing to work within my budget for my new vehicle! Tom and Jeremy especially were very kind and helpful with this process! T More

by amyepreston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Reznik - 5 Stars!, Steve Kowalski
July 14, 2023

The appointment was on time, the work was completed in reasonable time and the employee communicated efficiently More

by RCTUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name.
July 14, 2023

Always have had a great experience and service here. We have both a Toyota and Honda. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Helmke
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