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White's Toyota of Lima
Lima, OH
2,457 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,457 reviews
July 31, 2023
Thank you for for selling me an awesome Camry, and providing great customer service and maintenance! providing great customer service and maintenance! More
by jasonadamsmsw
Verified Customer
July 30, 2023
The service department is very communicative with customers. My Prius needed a part that needed to be ordered. It came in the next day but the technician who had the expertise to install it had a med customers. My Prius needed a part that needed to be ordered. It came in the next day but the technician who had the expertise to install it had a medical problem needing to be off for a few days. The department left me know early that morning and called again early the next morning to update me that he was still ill. They offered a loaner car which was very appreciated. Ultimately I did not need the loaner vehicle but was very pleased with the recognition that we may have been inconvenienced and ready to help. That’s what makes loyal customers! More
by gardnerdw
Employees Worked With
Other Employees :
Morgan McBeth
July 30, 2023
Competent diagnosis, excellent communication, reasonable cost. Service dept has kept my 2005 Toyota Camry operating well for 275,000 miles. cost. Service dept has kept my 2005 Toyota Camry operating well for 275,000 miles. More
by BILLHANZ
July 30, 2023
I always get great service from Whites Toyota! From the service department workers to the driver of the shuttle and the receptionist on the phone is always so polite! Thanks goes to all of you! From the service department workers to the driver of the shuttle and the receptionist on the phone is always so polite! Thanks goes to all of you! More
by nbronder
Employees Worked With
July 29, 2023
Service department manager was informative, and pleasant ,waiting area was clean with adequate refreshments for the customers ,waiting area was clean with adequate refreshments for the customers More
by HUDSONWC
Employees Worked With
July 28, 2023
We’ve been customers since 2000 and they are Alway my first stop and usually the only one needed. Great people, great quality and the overall the best around. first stop and usually the only one needed. Great people, great quality and the overall the best around. More
by DEADS611
July 28, 2023
Ben and all other representatives of Whites Toyota were extremely helpful and definitely made sure our experience was top notch. extremely helpful and definitely made sure our experience was top notch. More
by doug_milligan2003
July 28, 2023
I scheduled an appointment a8it took over an hour past my appointment time to get my car in. I have also filed a complaint with this service center and have yet to hear from anyone. appointment time to get my car in. I have also filed a complaint with this service center and have yet to hear from anyone. More
by COTTERMAN.JR
July 26, 2023
They didn’t waste any time we’re direct and too the point, when we found I was out of budget at the first car I viewed it was straight to the next couldn’t ask for a better experience. point, when we found I was out of budget at the first car I viewed it was straight to the next couldn’t ask for a better experience. More
by dorschjoshua
