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White's Toyota of Lima
Lima, OH
2,443 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,443 reviews
Verified Customer
August 13, 2023
Pleased with the service I received. I brought my car in before the scheduled time and you had it finished early. Thank you. God bless. I brought my car in before the scheduled time and you had it finished early. Thank you. God bless. More
by bevteman
Employees Worked With
August 11, 2023
I bought my Prius V new in 2012 and has had it serviced nowhere else. I have come to trust and appreciate the service and knowledge that I've benefited from over the past eleven years. nowhere else. I have come to trust and appreciate the service and knowledge that I've benefited from over the past eleven years. More
by kunderts
August 11, 2023
Dealership supervisor argued with me on getting an overspray of tire dressing on the car rims his detail dept. Had oversprayed off,after spending $45000 with them ,UNBELIEVABLE!!! overspray of tire dressing on the car rims his detail dept. Had oversprayed off,after spending $45000 with them ,UNBELIEVABLE!!! More
by waltersm191
Employees Worked With
August 11, 2023
Went for routine oil change, they tried to sell me or guilt me into 4-5 other “highly recommended” services. When I asked about getting a interior detail service I had already purchased from the previous guilt me into 4-5 other “highly recommended” services. When I asked about getting a interior detail service I had already purchased from the previous car dealer who was there, well I would have to talk to the “financial manager”. Not happy with the customer service More
by SWEEETLOU01
Employees Worked With
Guy who met me at the door
August 10, 2023
No pressure. Up front. Easy to work with. Sales staff is outgoing and knows the products. Up front. Easy to work with. Sales staff is outgoing and knows the products. More
by tattrie17
Employees Worked With
August 10, 2023
i am from NY and the process was fast and EZ and efficient jut got the new 2023 Sienna thanks max efficient jut got the new 2023 Sienna thanks max More
by linder israel
Employees Worked With
August 09, 2023
Mike Cowden was wonderful to work with and made sure I was kept abreast of all changes and stages. Thank you Michael for making this repair easy and seamless. was kept abreast of all changes and stages. Thank you Michael for making this repair easy and seamless. More
by MARTHA.OSBORNE24
Employees Worked With
Mike Cowden
August 08, 2023
Max was great to work with. He did not pressure you! He was very knowledgeable about the vehicle we were shopping for! He did not pressure you! He was very knowledgeable about the vehicle we were shopping for! More
by pjvorst
Employees Worked With
