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White's Toyota of Lima

Lima, OH

4.6
2,443 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,443 reviews

August 25, 2023

Won’t stop nagging me to complete a survey so here it is. Please stop begging me to complete surveys! More

by scotty701vt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Paperwork & sale was quick & easy. Salesman, friendly, knowledgeable & great to work with. We are repeat customers. More

by KIM ADAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski
August 23, 2023

Whole process was extremely smooth - communication was excellent, paperwork was simple, car is perfect and everything explained in detail. One of my best car buying experiences to date More

by mfoster18
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Delgado -
August 23, 2023

Whites is a great dealership, from sales to service. Never a problem. My salesman Ben Reese checked in every 3/4 months and the service department is easy to deal with. Always able to meet my schedule t More

by HCARPENTRY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eric Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

The employees were very friendly and helpful in taking care of our needs. Their quality of service is very important to us. More

by ACOLLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Excellent, well done. Stacey Miller always gets things moving. As always no problems with the work. More

by MLW45807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

My service advisor was Mike and he was very friendly and did a very good job explaining my service work ! More

by KRGALLANT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Very pleased. Staff was awesome to deal with. They went above and beyond for me, my wife, and my son. More

by JWBARKER3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Bryan Risner was great, I highly recommend working with him to anyone going there. He is a really nice guy with a great sense of humor. His upbeat personality and smiling face made our experience a great o More

by Trevor O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

Excellent service and friendly staff. Definitely a great place for your Toyota needs. Took in for service and tire rotate. More

by Jliechty11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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