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White's Toyota of Lima
Lima, OH
2,455 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,455 reviews
Verified Customer
September 01, 2023
Buen vendedor aparte de eso buena persona amable que todo lo hizo tan facil y rápido lo hizo tan facil y rápido More
by marroquincarmen719
August 31, 2023
We appreciate how convenient this dealership is. we have enjoyed good service here, and I really have no other comments to give you. we have enjoyed good service here, and I really have no other comments to give you. More
by RILLAL
Employees Worked With
August 31, 2023
I wrote a check for MSRP sticker on my 2022 Venza XLE. Then the dealership took my 2016 Sienna XLE on top of that. Even with closing costs I was overcharged between $4,000 and $5,000. Took major advantage Then the dealership took my 2016 Sienna XLE on top of that. Even with closing costs I was overcharged between $4,000 and $5,000. Took major advantage of a senior citizen, Vet, and return buyer. More
by BACHELOR.DEAN5
Employees Worked With
August 31, 2023
Customer service is always above expected. They keep you informed every step of the way! They keep you informed every step of the way! More
by EIDSON1960
August 31, 2023
Highly Recommend. Gave me a loaner vehicle with no questions asked. Dan Ginter is top shelf. Gave me a loaner vehicle with no questions asked. Dan Ginter is top shelf. More
by JASONENEUMAN
Employees Worked With
Other Employees :
Sam
August 30, 2023
Very friendly and knowledgeable about my vehicles recalls. Would definitely recommend getting a service done here. recalls. Would definitely recommend getting a service done here. More
by BACKSDEREK
Employees Worked With
August 28, 2023
Service was very prompt. Was a little disappointed that scheduling was more difficult on line or through the salesperson. I ended up calling the service inmyself. No complain Was a little disappointed that scheduling was more difficult on line or through the salesperson. I ended up calling the service inmyself. No complaints More
by tonys
Employees Worked With
Josh Ritchie
August 26, 2023
Dented my car. “Fixed” it but left a crease and a small spot with no paint and seemed annoyed that I didn’t like the damage. Told me they had “a guy” come remove “Fixed” it but left a crease and a small spot with no paint and seemed annoyed that I didn’t like the damage. Told me they had “a guy” come remove the dent instead of having a Toyota body shop fix it correctly. More
by loree12
