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White's Toyota of Lima
Lima, OH
2,455 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,455 reviews
September 13, 2023
Brandon was amazing, they work with you to find what you want and what is gonna fit your budget! Would definitely return in the future and will definitely recommend to those looking for a new car for a good want and what is gonna fit your budget! Would definitely return in the future and will definitely recommend to those looking for a new car for a good price! More
by allison.bever34
Verified Customer
September 13, 2023
Service was as expected. Pricing is higher than expected. But quality of service was subpar. As a customer, I shouldn’t have to wipe greasy hand prints off of my chrome grill Pricing is higher than expected. But quality of service was subpar. As a customer, I shouldn’t have to wipe greasy hand prints off of my chrome grill, door frame, steering wheel, or under the hood. More
by Memurph89
Employees Worked With
Josh Ritchie
September 11, 2023
Evan was eager to please. He saw that everything was done correctly including having the guys reclean the interior. It appeared someone had been eating in the front seats. H He saw that everything was done correctly including having the guys reclean the interior. It appeared someone had been eating in the front seats. He also had them place the rubber mats in place. Everyone was very personable. I am enjoying my RAV 4. Thank you to all involved More
by darjmg31
Employees Worked With
September 09, 2023
We had a great experience at whites honda! Dave is a top notch salesman! The whole staff was very friendly! I definitely recommend this dealership and can't wait to do business with them again Dave is a top notch salesman! The whole staff was very friendly! I definitely recommend this dealership and can't wait to do business with them again in the future. More
by Tanda2727
September 09, 2023
Great to work with, very helpful staff, everyone from John to Matt Ricker to the girl who showed us how to work the electronics. All very knowledgeable and friendly John to Matt Ricker to the girl who showed us how to work the electronics. All very knowledgeable and friendly More
by kellybucks1
Employees Worked With
John Gould
September 07, 2023
Fast service, friendly, very good communication. Breaks down services for you and gives a grand total BEFORE services. Breaks down services for you and gives a grand total BEFORE services. More
by FRANKGORMAN2001
September 06, 2023
As always, John Gould always kind, patient and very workable with all of our wants and needs! workable with all of our wants and needs! More
by LORI777
Employees Worked With
September 04, 2023
Not sure who I talked to but know it was a woman. I had left a message for her early morning. It was not returned so I called again at 1 and again left a message which was finally returned about 3. I had left a message for her early morning. It was not returned so I called again at 1 and again left a message which was finally returned about 3. More
by paj0
Employees Worked With
