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White's Toyota of Lima

Lima, OH

4.6
2,443 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,443 reviews

September 11, 2023

Evan was eager to please. He saw that everything was done correctly including having the guys reclean the interior. It appeared someone had been eating in the front seats. H More

by darjmg31
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

We had a great experience at whites honda! Dave is a top notch salesman! The whole staff was very friendly! I definitely recommend this dealership and can't wait to do business with them again More

by Tanda2727
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fyffe
September 09, 2023

Great to work with, very helpful staff, everyone from John to Matt Ricker to the girl who showed us how to work the electronics. All very knowledgeable and friendly More

by kellybucks1
Recommend Dealer
Yes
Employees Worked With
John Gould
September 08, 2023

Had my car serviced here and so happy with the customer service and easy scheduling. More

by nurljma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Helmke
September 07, 2023

Fast service, friendly, very good communication. Breaks down services for you and gives a grand total BEFORE services. More

by FRANKGORMAN2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski
September 06, 2023

As always, John Gould always kind, patient and very workable with all of our wants and needs! More

by LORI777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Not sure who I talked to but know it was a woman. I had left a message for her early morning. It was not returned so I called again at 1 and again left a message which was finally returned about 3. More

by paj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

We waited too long to sign papers. CAR was not ready when it should have been. Only got 1 key, I specifically asked for 2. More

by terresaoakes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam D.
September 02, 2023

Excellent customer service! ! Service rep was very informative and informed of all the items that were serviced. More

by MICHAELJGRUBENHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McBeth
September 02, 2023

This dealership is very professional and very helpful in getting you the car that is perfect for you! More

by 21helmlingerh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrien
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